Job Location: Plano, TX
The position will serve as a thought leader including understanding our OKRs and KPIs, providing and dissecting metrics, and identifying opportunities for improvement. The role works on critical processes that must meet regulatory and audit standards. It is an opportunity to have meaningful impact on a large scale at a leading financial services firm.
Role Expectations
- Work closely with, and manage stakeholder relationships to help determine and drive analytics to provide clear insights
- Help to develop repeatable analytics & tools geared toward efficient trending and actionable information
- Manage multiple analytics deliverables according to timelines and budget.
- Stay abreast of new tools and technologies to assist the team in creating the most efficient and effective data solutions.
- Regularly provide views and perspectives on data analytics applicability across various forums and audiences.
- Proactively research multiple and diverse data sources, recognize relevant variables and data points, and transform them into metrics and attributes to creatively represent the business
- Partner with technical subject matter experts, understand our technological environment and recommend viable end-to-end solutions
- Ability to manipulate and analyze data, comprehend and explain the story it represents
- Clear communication and presentation skills, with the ability to articulate complex issues concisely
Skills and Capabilities
- Experience across broad range of modern analytic and data tools
- Excellent problem solving, communications, and teamwork skills
- Practical expertise and work experience with Machine Learning
- Background in ITIL processes of Change, Release, Incident and Problem Management is helpful
- Minimum of a Bachelor’s degree in Technology (MIS, Comp Science), Business, or related discipline
- 7+ years of related Data Analytics experience.
- Experience working with large complex data sets, drawing conclusions and reporting findings
- Detailed knowledge of technology infrastructure and databases, and associated risk and controls.
- Basic knowledge of Data Management principles
- Experience designing and developing dashboards and visualizations, focused on telling the story
- Excellent verbal and written communication, interpersonal and partnership skills
- Ability to critically think and problem-solve successfully
- Ability to oversee, and deliver on several tasks concurrently
- Enthusiastic, self-motivated, effective under pressure and willing to take personal responsibility/accountability
- A high level of professional maturity and the ability to work/deliver with limited supervision
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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