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Job Location: Plano, TX
Responsibilities include, but not limited to:
- Analyzing merchant, network, and industry data; helping to solve problems and making recommendations for action
- Participating in large scale initiatives that delve into researching and remediating issues with data or client setups that drive negative client experiences with their cost of payments
- Influencing and providing knowledge of our partners across the firm as it relates to network interchange and fee information
- Validating data; Identifying underlying causes of data discrepancies
- Articulating insights to senior management, operations leadership and field teams
- Optimizing existing data environments and creating new datasets
- Proactively identifying ways to improve processes and procedures and managing controls related to monitoring cost of payments
- Supporting change management strategy within lines of business
- Driving an environment of risk controls; escalating issues to senior management as needed
- Understanding the payments industry and staying abreast of current market environment and trends that could improve cost of payments for our merchants
Qualifications:
- 3+ years experience in the Payments industry (Merchant Acquiring, Credit Cards, Debit Cards, or Network Operations)
- 4+ years experience in data analytics and modeling skills, including strong proficiency with Excel
- Working knowledge of payment network fees and interchange
- Background in billing reconciliations
- Superior attention to details and process / project management skills
- Strong presentation (oral and written) skills. Ability to articulate complex problems and solutions in a concise and relevant manner to all staff levels, including senior management
- Strong personal time management skills with demonstrated ability to effectively organize tasks and motivate individuals (internal and external) around initiatives
- Working knowledge of Analytical Tools / Coding (Tableau, SQL, Python)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the WELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
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