KeyBank | Hiring | Senior Operations Analyst (Senior Fraud Link Intelligence Strategist- Remote) | Remote | BigDataKB.com | 5 Oct 2022

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Job Location: Remote

Location:

For Those Who Work At Home – Various, Ohio 44145

Works under the guidance of the Fraud Strategies and Business Intelligence leader, this role is the subject matter expert who performs active trending and link analysis on the portfolio. This subject matter expert will actively work on new fraud trends to provide a detailed analysis on the incident and mitigation tactics. With close connectivity to all members of the fraud strategy team, Fraud Operations, and Risk, the Strategist will work expediently to analyze the situation while presenting options for next steps. This role is responsible for providing reporting, advising on next steps, and driving stakeholder engagement across all elements. Will serve in a consultative role providing guidance on best practices and procedures.
Responsibilities and Essential Job Functions:
  • A key part of the role will be regularly providing active and guiding consultation to business leaders and other stakeholders on best methods of leveraging analytics and fraud strategies to reduce losses while maintaining a world class customer experience for active customers using our various channels at KeyBank
  • Perform sophisticated fraud link analyses and strategy support using advanced analytics & data science tools to provide actionable insights and real-time changes to fraud detection tools that improve business outcomes and minimize fraud risk.
  • This role will actively support multiple real-time fraud detection rule systems where the role will be actively be involved with building, developing, and demonstrating a mastery of fraud.
  • The strategist guides the development and optimization of fraud mitigation controls within our framework of tools to ensure the business meets or exceeds Fraud Loss goals while supporting business growth targets
  • The strategist defines and measures through insight and statistical analysis existing and future mitigation opportunities as part of the decision and development process
  • Proven capability to build / develop new business intelligence type tools for use in fraud detection or recovery from inception using fraud and/or fraud intelligence
  • Working knowledge of industry fraud tools
  • Demonstrated fraud knowledge with proven experience developing new fraud rules for either fast or slow moving fraud attack trends with attention to detail for implementation of rules into a production environment that minimizes mistakes in rule logics
  • Proven ability to effectively decrease losses related to new fraud trends based on new strategies and rule implementation
  • Demonstrated capability with at least one or more analytics products with demonstrated skill to build complex queries into big data environments using approved low impact to technology environment tools
  • Deep Analytical tool experience such as Google Cloud, SAS and Python.
Required Qualifications:
  • Bachelor’s degree and four or more years of experience in a quantitative field such as Finance, Mathematics, Analytics, Data Science, Computer Science, or Engineering, or equivalent education and related training. Prior Fraud Strategy and/or Link Analysis experience is a plus.
  • Excellent partnership, influence, and collaboration skills to successfully engage across a matrix organization
  • Project delivery skills to ensure enhancements to the fraud strategy program are delivered
  • Assist in developing reporting and metrics to measure performance and effectiveness of operational processes
  • Be an analytical thinker who is process oriented, with demonstrated problem-solving and analysis skills with attention to detail
  • Be a highly motivated professional with excellent decision-making skills
  • Have experience working with and handling sensitive materials
  • Have a propensity for action and a drive to get things done
  • Be able to work both independently and as a part of a team
  • Demonstrate strong written and verbal communication skills
  • Demonstrated capability with at least one or more analytics products with demonstrated skill to build complex queries into big data environments using approved low impact to technology environment tools
Preferred Qualifications:
  • Working knowledge of industry fraud tools
  • Demonstrated fraud knowledge with proven experience developing new fraud rules for either fast or slow moving fraud attack trends with attention to detail for implementation of rules into a production environment that minimizes mistakes in rule logics
  • Proven ability to effectively decrease losses related to new fraud trends based on new strategies and rule implementation
  • Deep Analytical tool experience such as Google Cloud, SAS and Python.

This position is not eligible for employment visa sponsorship (e.g., H-1B visa).
#LI-Remote
COMPENSATION AND BENEFITS
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
This position is eligible to earn a base salary in the range of $65,000.00 to $90,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click

here

for a list of benefits for which this position is eligible.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

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