Job Location: Milwaukee, WI
Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, House of Corrections, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs.
Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.
Come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! IT Business Analyst Full-time, Salary Salary Range: $61,401.60 – $73,590.40 Close Date: Open until filled Job Summary: The IT Business Analyst acts as the key interface among executive management, middle management, front line end users, project managers, and applicable Business Development Analysts. The IT Business Analyst is responsible for identifying business requirements (e.g., business objectives, stakeholder requirements, functional / non-functional solution requirements, and transition requirements) and translating these requirements into potential IT solutions, while remaining aligned to current programs, projects, and initiatives. Job Responsibilities • Provide summary documentation on evaluating current state business processes, understanding stakeholder needs, identifying process and IT improvement opportunities, and providing solutions for assigned projects.
Analysis should be conducted through meetings with various stakeholders (i.e., executive, middle management, and front-line employees), analysis of existing documentation, review of industry trends, and/or other various requirement gathering techniques. • Leverage various tools (RACI, SWOT, Fishbone, Stakeholder analysis, Gap Analysis, Value stream mapping) or other elicitation techniques to capture business needs requirements in accordance with the key requirement types per the Business Analyst body of knowledge (BABOK). • Collaborate with the Project Manager to ensure IT PMO standards and key aspects of the project, which include requirements, project scope, funding, timelines, resource constraints, problem statements, and status updates, are completed. • Assist as necessary, in helping departments with change management activities (training, user acceptance testing, etc.) to ensure project solutions are implemented effectively.
MINIMUM QUALIFICATIONS: • Current residency within the State of Wisconsin required. • Valid Wisconsin Driver’s license required and must be maintained throughout employment. • Associate degree or higher in IT, Business or a closely related field required. • One (1) year or more of experience in Process analysis requirements gathering, lean principles and practices, project management.
- Intermediate knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook, Teams). • Intermediate knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook, Teams). • Intermediate knowledge Microsoft Visio. • Intermediate Knowledge of Business Analysts techniques such as requirements gathering, process improvement, and value stream mapping.
- Ability to lift/carry up to 20lbs and push/pull up to 20lbs on an occasional basis required. Preferred Areas: • Bachelor’s degree or higher preferred Knowledge, Skills, and Abilities: • Read, write, and comprehend simple instructions, reports, short correspondence, and memos. • Speak effectively before both internal and/or external groups. • Read, analyze, and interpret safety rules, operating/maintenance instructions and procedure manuals, scientific/technical journals and procedures, government regulations, financial and legal documents.
- Prepare and/or present written communications that pertain to controversial and complex topics. Note: This Original Examination is open to current residents of the state of Wisconsin. In accordance with Rule III section 11 of the Civil Service Rules, a non-competitive examination will be held for this position. The non-competitive examination will consist of a review of candidate materials, education, and related experience.
Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.
Effective October 1, 2021, Milwaukee County will require all employees to have completed COVID-19 vaccinations and provide proof of vaccination or have submitted a completed medical or religious exemption and accommodation request. All persons offered a position will be required to provide proof of completed COVID-19 vaccination at time of hire or have submitted a completed medical or religious exemption and accommodation request and been approved for an accommodation prior to hire.
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