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MUFG Investor Services | Junior IT Business Analyst | Dallas, TX | United States | | 6/30/2024

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Job Location: Dallas, TX

Job Detail:

Title: Junior Business Analyst / Technical Writer

Location: Reports into Dallas, Texas

About MUFG Investor Services:

MUFG Investor Services is part of the Mitsubishi Union Financial Group, (MUFG) one of the largest financial groups in the world. We are dedicated in providing our clients with top quality service, and our employees with a rewarding career. We provide record-keeping, reporting and transaction management services to our clients. This includes overseeing fund administration across various asset classes including: Merchant Banking, Venture Capital, Real Estate and Fund Related Investments which includes fund of private equity funds, secondary funds and co-investment funds. MUFG Investor Services also provides customized reporting, analysis and transaction management for foundations, pension plans and other private equity investors interested in a consolidated view of their entire alternative and traditional investment portfolio.

To our employees we offer a stimulating environment where they can grow as a professional and develop long term careers, not just another job. To this end we ensure our professionals have the support to achieve their career development and goals including professional certification reimbursement programs. In addition to competitive salaries, a casual work environment and an excellent benefits program we give our employees the chance to give back to the community through our social service activities.

We celebrate our employee’s successes and believe successful employees lead to successful businesses. If you take pride in your work and want to take pride in your employer- contact us.

Job Description:

MUFG is seeking a junior IT Business Analyst / Technical Writer to contribute to an exciting opportunity supporting the Private Equity business. This position can be a remote work assignment.

This is a junior position, so this individual will work under the direction of senior team members. This role will have a heavy emphasis on documentation and the more administrative aspects of business analysis and software delivery responsibilities. This person will take part in analyzing accounting/financial industry process, creating requirements and working with the agile team to deliver technology changes. This individual will interface with different groups within the business and technology. In this role, assignments may include IT business analyst and delivery manager responsibilities, depending on the needs of the assigned initiative.

Essential Functions:

  • Translating accounting and financial industry needs into software requirements. This involves evaluating user requests within the framework of existing system precedents and potential future directions.
  • Conducting end user interviews to identify business process improvement candidates, exploring potential improvements then documenting the (“As-Is”) and potential future (“To-Be”) processes.
  • Troubleshooting and problem-solving issues that arise in the accounting/financial systems.
  • Documenting meeting notes, knowledge articles, business alert bulletins and various other technical and business communications.
  • Establishing a constructive and professional business rapport with both internal and external users, and leveraging the resulting synergy to catalyze beneficial transformations.
  • Writing requirements stories in Team Foundation Server and maintaining the backlog of prioritized work.
  • Supporting the business in making decisions regarding work prioritization, then managing the prioritized work.
  • Working with end users to document User Cases for testing, then executing those test cases as part of the System Integration Test phase.
  • Providing a demo to end users of the resulting software improvement.
  • Collaborating with developers, providing clarifications and addressing inquiries to help ensure software deliveries meet required business functionality.
  • Assuring the technology team’s work adheres to the Software Development Life Cycle (SDLC) and Change Management processes. Conducting internal audits to help verify process adherence.
  • Participating as a versatile member of the agile team, fulfilling team assignments by taking on overflow and backfill tasks as needed for other team members that may sometimes fall outside of typical responsibilities.
  • Monitoring Agile Team preformance, providing reports, and leading the corresponding corrective actions to keep the initiative on track.
  • Assisting in the removal of obstacles that could impede the team’s ability to fulfill commitments.


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