Job Location: Bengaluru
OPENTEXT – THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The oppurtunity:
This role would be part of the OpenText Customer Solutions Group Revenue Operations group which is a specialized division providing niche-consulting services to enterprise customers. The OpenText CSG Group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients.
We are presently seeking a qualified individual to fill the role of Revenue Operations Analyst at our Bangalore location. This role requires transactional, analytical & statistical support within CSG Rev Ops organization which includes interfacing with a broad range of cross-functional positions in the assigned areas/regions.
You are great at:
- Initiates process & procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure.
- Interprets business requirements to support delivery management to deliverables, informing management & stakeholders of key issues and change which may impact the financials (revenue & cost) and compliance of the project.
- Determine the most efficient and effective way to implement improvements in systems, process & tools
- Establishes and maintains standard methods and processes for reporting & analytics based on industry best practices
- Experience using ERP tools like Salesforce and Changepoint is a must
- Responsible for developing training materials
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Works with:
- CSG – PS Field (Engagement Managers/Project Managers)
- Finance, HR & IT
- Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams
What it takes:
Experience: 2 – 5 years in Revenue Operations
Education: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline
- Strong Excel skills and analytical skills;
- Ability to work in a team environment
- Ability to work independently & self-learn
- Excellent attention to detail and analytical ability
- Excellent communication and organizational skills
- Creativity in finding solutions is a plus
OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
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