Job Location: Newport Beach, CA
Job Description:
Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Sr. Systems Analyst to join the Institutional Division’s Technology team. We are headquartered in Newport Beach, CA but this role can be on-site or 100% remote.
Essential Duties and Responsibilities
Business Consultation
Works with the business to drive the evaluation of new business ideas, vendors, and systems across the domain.
Proactively identifies gaps and provides options to address new and current systems, processes and procedures in a cost-effective manner.
Conducts analysis to determine the best path for solving business problems/opportunities that may include process improvements, system enhancements, user training, and/or software procurement.
Solution Delivery
Helps to appropriately size and scope ongoing initiatives, enforcing the minimal viable product (MVP) ideal.
Consults with stakeholders, and delivery teams to understand the business value associated with work efforts and helps to prioritize accordingly.
Easily flexes work style and approach based on the specific initiative. Is agile while still applying the appropriate amount of rigor necessary to achieve the desired outcome.
Provides oversight and alignment between impacted parties, identifies alternative delivery options if a conflict is identified.
Writes effective requirements/ user stories with clear acceptance criteria. Works with delivery teams to ensure that the stakeholder’s vision remains intact.
Prepares communications and makes presentations documenting solutions, clearly articulating the value and gaining stakeholder buy-in.
Works independently on larger initiatives and manages the complexity of work, first seeking to understand the problems, and positively working through others to drive execution.
Process Stewardship
Develops integrated flows to demonstrate interoperability between products, operations, and systems; uses best practices and industry-standard techniques.
Minimum Qualifications & Experience
Minimum of 8+ years of experience as a Business Analyst, Business Systems Analyst, Data or Systems Analyst;
Broad knowledge of life insurance products, services, markets, and technologies or deep knowledge in a defined segment.
Extensive experience in supporting the planning and deployment of process and technology initiatives.
Exceptional communication skills including the ability to communicate appropriately within the organization and influence others (written and verbal communications as well as visualizations to a variety of audiences).
Strong situational analysis, decision-making abilities, ability to think creatively and solve problems.
Experience working with different workstyles/project methodologies (waterfall, Agile SCRUM. Kanban, etc.)
Ability to adapt and respond constructively to change.
Demonstrate a willingness to experiment with new ideas and not be deterred by occasional failure.
Hands-on experience working with data repositories, ETL and visualization tools (Tableau, Power BI, etc.) a plus.
Working knowledge of Business Process automation tools and/or Robotic Process automation tools.
Works independently, receives minimal guidance.
Acts as a resource for colleagues with less experience.
Bachelor’s degree in MIS, Computer Science, Finance, Engineering or related discipline, or an equivalent combination of education and work experience.
You belong at Pacific Life
At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.pacificlife.com.
Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional or social wellbeing, we’ve got you covered.
Competitive salary and benefits
Focus on maintaining a strong work-life balance, including six Rejuvenation days off in 2022
Generous Paid Time Off (PTO) and holiday pay
Medical, dental, and vision as part our commitment to investing in the health and wellbeing of our employees
Two retirement savings plans: 401k savings plan with company match and a 100% paid Company Retirement Contribution
Wellbeing Reimbursement for personal wellbeing expenses (physical, financial, social/emotional)
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
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