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Deutsche Bank | Project & Change Specialist | Mumbai | 12-03-25 | JobId: 12207

Industry Type:
BFSI / Fintech / NBFC

Job Detail:

Role Description

  • DIPL Mumbai RTM Projects & Processes team is looking to hire a qualified professional with business-based academic backgrounds. You will be joining the Corporate Bank Relationship & Transaction Management (RTM) Projects & Processes team.
  • The Projects and Processes team is a newly formed global function which will be responsible for driving transformation, continuous improvement, risk remediation and talent and knowledge management across RTM.
  • The team member will be responsible for providing support on Project Management activities to multiple onshore stakeholders in a global team. This will mainly include project/program support work, MI, and Business analytics.

    Your key responsibilities

    • Analyze system data to generate analytics/meaningful insights on business focus areas
    • Ability to represent this visually for managements consumption
    • Ownership to drive the projects assigned to the person as per the agreed timelines and highlight issues/delays in a timely manner
    • Quality assurance and testing of the deliverables
    • Periodic planning for all projects
    • Collaborate with local and international teams to deliver a common goal for the organization

    Your skills and experience

    Technical

    • Experience as finance and/or business analyst.
    • Experience in Project Management
    • Proficiency in Microsoft Office applications (Excel, PowerPoint, Word)
    • Technical skills in Macro, Access, VBA, Tableau etc.
    • Good to have: AI / ML cognizance and hands-on experience

    Behavioural

    • Excellent communication skills with ability to converse clearly with senior stakeholders from all cultures (incl fluency in English)
    • Ability to work well in a global team
    • Desire to work in a fast paced, challenging environment
    • Self-motivated, independent, fast thinking, dynamic with exposure to finance
    • Ability to work under pressure and multi-task

    Apply Here:

    Fidelis Corporate Solutions | Service Desk Supervisor | Pune | 12-03-25 | JobId: 12206

    Industry Type:
    Miscellaneous,

    Job Detail:

    • Identify/ articulate a clear problem statement of production issues for resolver groups to act/ respond with appropriate priority.
    • Participate in regular discussion forums (scheduled / unscheduled calls) with local & onshore resolver groups to garner appropriate attention on open incidents/ requests.
    • Participate in Technical & Management bridges as required.
    • Maintain a healthy dialogue with various resolver groups viz. local & onshore infrastructure teams for driving through effective resolution with minimum transactions.
    • Establish & maintain a close working rapport with stakeholders from business operations and thus, be naturally approachable to them for issues requiring attention.
    • Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests.
    • Publish regular communication on incidents to all stakeholders through applicable channels; conduct quality checks on the same.
    • Ensure adherence of response/ resolution timelines per SLA.
    • Follow-through & monitor ticket flows for critical & ageing issues.
    • Conduct quality checks on closed tickets, drive FCR & RCR.
    • Ensure due escalation to relevant stakeholders, across local IT/ onshore IT/ local business, as applicable.
    • Own from start-to-finish all routine activities viz. Antivirus updates, (inform/ seek permission from the Asset Mgmt Team), upkeep of common devices like printers & other IT accessories.
    • Timely review of work orders, seek approval from stake holders & appropriately publish schedule to the business

    Apply Here:

    VISTRA | Information Security Specialist | Mumbai | 12-03-25 | JobId: 12196

    Industry Type:
    Risk / Safety / Compliance / Privancy / Security

    Job Detail:

    We have an exciting opportunity for you to join our team as Information Security Specialist. Reporting to the Head of Department, this full-time and permanent position is based in Mumbai, India and offers regional coverage, allowing you to make a significant impact to our Cyber security Department and its growth.

    Key Responsibilities

    Key Responsibilities of the Information Security Specialist

    Global Information Security Management

    Delivery: Implement and manage information security strategies across Vistra, focusing on Asia.

    Approach: Adhere to global security procedures while adapting to regional needs.

    Collaboration: Work with the global information security team and regional stakeholders.

    Business Continuity Planning (BCP)

    Delivery: Develop and maintain BCM, DR, and BIA processes.

    Approach: Use existing frameworks, Including DORA, conduct annual effectiveness tests.

    Collaboration: Partner with IT, HR, and operational teams.

    Risk Management

    Delivery: Identify and mitigate information security risks.

    Approach: Analyse risks using past precedents and implement mitigation strategies.

    Collaboration: Engage with security, audit, and business unit leaders.

    Audit and Compliance

    Delivery: Support audit activities and ensure compliance with regulations.

    Approach: Assist in internal and external audits, follow up on findings.

    Collaboration: Liaise with compliance, audit teams, and external auditors.

    Security Awareness Training

    Delivery: Raise security awareness and conduct training.

    Approach: Develop engaging programs adapted to regional needs.

    Collaboration: Work with HR and managers to deliver training.

    This streamlined set of responsibilities highlights the critical role of the Information Security Specialist in safeguarding Vistra’s data and systems, with a focus on the Asia region, without direct reports but in close collaboration with various teams and stakeholders.

    Attributes/Technical Skills

    Attributes and Technical Skills for the Information Security Specialist

    Core Competencies:

    • Analytical Skills: Ability to identify risks and vulnerabilities and devise effective mitigation strategies.
    • Communication Skills: Strong ability to articulate security policies, risks, and advice effectively to various audiences.
    • Influence: Ability to lead by example, influence security best practices, and promote a culture of security awareness.
    • Problem-Solving: Skilled in addressing complex security issues with innovative solutions.
    • Adaptability: Can adapt to rapidly changing threat landscapes and business needs.

    Technical Skills Required:

    • Information Security Management: Profound knowledge of information security principles, frameworks (e.g., ISO 27001, NIST), and regulations (e.g., GDPR).
    • Business Continuity and Disaster Recovery Planning: Experience in developing, implementing, and testing BCP and DR plans.Understanding of new regulations e.g. DORA
    • Risk Assessment and Management: Expertise in conducting risk assessments, audits, and applying risk management strategies.
    • IT Systems and Network Security: Understanding of IT infrastructure, network security, and the various threats posed to them.
    • Incident Management: Ability to manage and respond to security incidents effectively.
    • Languages: Proficiency in English is required to cater to the specific regional focus in Asia, particularly for effective communication and training delivery.
    • Cybersecurity Technologies: Familiarity with current cybersecurity technologies and trends, including firewalls, anti-virus software, and intrusion detection/prevention systems.
    • Data Privacy: Understanding of data privacy principles and laws, especially as they apply in the Asia region.

    Relevant Experience

    Relevant Experience for the Information Security Specialist

    • Years of Experience: 5-8 years of work experience in the field of Information Security, Business Continuity Management, or a related area is required.
    • Type of Experience:
    • Proven track record in developing and implementing information security policies and procedures within a global organization.
    • Hands-on experience with Business Continuity Planning (BCP), Disaster Recovery (DR) processes, and Business Impact Analysis (BIA).Experience in conducting risk assessments, managing audits (internal and external), and compliance checks with information security standards (e.g., ISO 27001, NIST).Demonstrated ability in incident management and response, alongside a strong understanding of IT and network security principles.
    • Effective communication and stakeholder management skills
    • Previous involvement in projects that require coordination across multiple jurisdictions, particularly in the Asia region.
    • Experience in cybersecurity technologies deployment and management, and familiarity with the latest trends and threats in cyber security.
    • Contributions to the development and maintenance of information security frameworks and certifications within an organization.
    • Experience in the financial or professional services sector, with an understanding of the specific information security challenges and regulatory requirements in these industries.

    Education and Professional Qualification

    Educational Background:

    • A bachelors degree in computer science, Information Technology, Cybersecurity, or a related field is required.
    • Demonstrable knowledge and understanding of information security frameworks and standards such as ISO 27001, NIST, or similar.

    Professional Qualifications:

    The education and professional qualifications section outlines the foundational academic background and essential certifications necessary to perform the core functions of the Information Security Specialist role effectively. The desirable qualifications aim to highlight additional credentials and specializations that would enrich the candidates ability to contribute to higher-level strategic initiatives and tackle the complex challenges faced by an international organization like Vistra.

    Company Benefits:

    At our Vistra India office, we believe in putting our employees’ well-being first! We offer a hybrid working arrangement. Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.

    If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

    Apply Here:

    Tech Defence Labs | Associate – IT security Compliance | Delhi | 12-03-25 | JobId: 12190

    Industry Type:
    Risk / Safety / Compliance / Privancy / Security

    Job Detail:

    We at TechdefenceLabs are the leading Industry consultants and plays a vital role for our valued clients as they work to reinvent themselves for the future. Join our highly visible and highly skilled team of global consultants as we strive to accelerate compliance, Audit ,Governance and build TechdefenceLabs market eminence. If you are a forward-thinker and a curious intellectual, we welcome you to apply for your next exciting career challenge.

    JD – Associate – IT security Compliance (Information Security Compliance)

    • The candidate will be part of information and cyber security team and the job involves continuous coordination with IT team members and various departments with below job role:
    • Carrying out internal/External audit of implemented information and cyber security controls, business processes against ISMS (ISO 27001, ISO 22301) , PCI DSS , PA DSS requirements for Head office, Ahmedabad.
    • Report drafting and submission with presentation with risk-based scoring
    • Contribute in preparing team for external ISO and IS audits, documentation review
    • Participation and contribution during external ISO and IS audits
    • Follow-up and tracking of audit and assessment findings till closure
    • Maintaining documentation, help team to strengthen it as per changing environment and scenarios
    • Participate and act in other initiatives/activity for information and cyber security program.
    • Coordinate with Client team and internal Team on closure of all action s points
    • Reporting to IT Head / CIO of client team to showcase dashboard of activities conducted during month

    The required skill set and competency for this job role is mentioned below:

    • Knowledge of technical information and cyber security solutions like IDS/IPS, firewall, router, antivirus, privilege identity management solution etc.
    • Sound technical knowledge of operating system, network and database security on windows and non- windows platforms. Relevant hands-on auditing experience will be an added advantage.
    • Knowledge of evaluating configuration hardening requirements/ benchmarks like CIS, SANS etc.
    • Knowledge of Risk Management, Change Management and incident management
    • Technically competent with log analysis and relevant tools / technologies like SIEM, manage detection and response
    • Technically sound with information and cyber incident response, well versed with manual and automatic incident response mechanisms
    • Knowledge of ISO management system standards for Information security (ISO 27001) and Business continuity management system (ISO 22301)

    Skillsets/competency required:

    • ISO 27001:2013 Internal auditor / Lead auditor certification or PCI DSS Implementation, PA DSS Implementation.
    • Cyber security certifications like Incident response or forensic analysis certification.

    Attributes required:

    • Good documentation and reporting skills
    • Good team player
    • Excellent communication coordination skills and presentation abilities

    About TechdefenceLabs

    We, at TechdefenceLabs, an Award-winning, Innovative, Visionary IT security company having customers in three different continents, help many organizations ( Not Limited to any Industry Vertical / Domain) including Fortune 100 Companies in the World, to secure their basic security infrastructure using latest scanning technologies, methodologies and deep expertise provide end to end information Security Services Solutions Management with customer-concentric objectives such as getting access to:

    • Cyber Security Framework Implementation as per 19+ Cyber Security Compliance Standards.
    • Cyber Security Policies formulation for Stockbrokers / Banks / Corporate Organizations / SMEs and Startups.
    • Security Assessment (VAPT) of Business-Critical IT Assets of Organization.
    • Achieving Security Controls as per Cyber Security Guidelines.
    • Providing Training to the internal team on maintaining compliance.
    • Security Monitoring for Threat Intelligence.

    Some of our differentiators are as follows:

    • Highly Passionate Info-sec team (MSRC Top 100 hackers in world, TOP 5 in all popular responsible disclosure programs/platforms).
    • Worked with clients like Adani, Indian Oil, HPCL, Swiggy, and many well-renowned brands.
    • Certified Professionals – All our experts are certified as Certified ethical hackers and offensive security certified professionals.
    • 80% manual testing/assessment for excellent security assessment results.

    Some of our recent pasts Achievements:

    • Awarded Multiple times as Indias Best IT Security Organization.
    • Sunny Vaghela (Founder CEO) has been appointed as Indian Brand Ambassador of Cyber Security 2018.
    • Sunny Vaghela (Founder CEO) has been awarded as Times Man of the year – Cyber Security 2018.
    • Leading IT Security Organization by Govt of Telangana at Indywood IT excellent Award for 2018.
    • Indias Most Admired IT Security Company 2018 award by Entrepreneur Council of India and Cloud Security Alliance.
    • ET Industry Leaders 2021 by Economic Times into Cyber Security Category.

    Apply Here:

    Deutsche Bank | Cyber Hygiene Delivery Manager, AVP | Pune | 12-03-25 | JobId: 12186

    Industry Type:
    BFSI / Fintech / NBFC

    Job Detail:
     

    Job Title:Cyber Hygiene Delivery Manager, AVP

    Location:Pune, India

    Role Description

  • Deutsche Bank is seeking a dynamic and experienced Cyber Hygiene Delivery Manager to join our team. In this role, you will be responsible for driving the successful implementation and ongoing management of cyber hygiene initiatives across the organization.
  • You will work closely with various teams to ensure that cybersecurity best practices and hygiene protocols are effectively delivered and maintained, contributing to the bank’s overall security posture.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that youll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

  • Lead Cyber Hygiene Programs:Oversee the end-to-end delivery of cyber hygiene initiatives, ensuring that best practices are followed, risks are mitigated, and all activities are aligned with Deutsche Banks security objectives.
  • Collaboration & Stakeholder Management:Partner with cross-functional teams, including IT, Security Operations, Compliance, and Risk Management, to ensure that cyber hygiene standards are integrated into all stages of the system and application life cycle.
  • Cyber Hygiene Strategy:Develop and implement strategic plans for improving cyber hygiene within the bank, including patch management, vulnerability remediation, endpoint security, access controls, and data protection.
  • Process Optimization & Continuous Improvement:Identify areas for continuous improvement in the delivery of cyber hygiene services and enhance processes, tools, and methodologies to maximize effectiveness and efficiency.
  • Risk Management & Reporting:Monitor and assess cyber hygiene risks and performance, preparing reports for senior leadership that highlight key issues, risks, and progress.
  • Compliance & Regulatory Oversight:Ensure that all cyber hygiene efforts are compliant with relevant regulations, industry standards, and Deutsche Banks internal policies. Stay informed on evolving cyber hygiene requirements and ensure timely adaptation.
  • Incident Management Support:Support incident response activities related to cyber hygiene issues, assisting with identifying root causes and driving remediation efforts.
  • Vendor Management:Oversee relationships with third-party vendors who support cyber hygiene initiatives, ensuring that service level agreements (SLAs) and performance expectations are met.
  • Your skills and experience

  • Experience:5+ years of experience in cybersecurity, IT operations, or related fields, with a focus on managing cyber hygiene programs, vulnerability management, or risk management.
  • Leadership:Proven ability to lead and motivate teams, manage complex projects, and drive results in a fast-paced environment.
  • Technical Expertise:Strong understanding of cybersecurity tools, technologies, and frameworks related to endpoint security, patch management, vulnerability scanning, and security configuration management.
  • Project Management:Strong project management skills, including experience managing large-scale cybersecurity initiatives and programs.
  • Problem-Solving Skills:Ability to analyze complex cybersecurity challenges, develop solutions, and lead remediation efforts.
  • Communication:Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
  • Certifications (Preferred):CISSP, CISM, CISA, or other relevant cybersecurity certifications are a plus.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Apply Here:

    Prodapt Solutions | ServiceNow Lead Engineer | Chennai | 12-03-25 | JobId: 12182

    Industry Type:
    IT / Software Dev

    Job Detail:

    Roles and Responsibilities

    • Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
    • Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB
    • Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.
    • Event Management, Discovery, Service Mapping and Orchestration
    • OMT, Flow Designer, Widgets
    • Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus
    • Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.
    • Apply Agile software development practices for customizations to the platform and applications.
    • Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.
    • Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.
    • Effectively manage and execute high level tasks assigned via ‘stories.’
    • Assists junior analysts through project(s) lifecycles.
    • Manages work against an often-demanding timeline
    • Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily
    • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
    • Flexible and has the ability to manage multiple projects concurrently
    • Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
    • Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)
    • Understanding of Agile based approach to software development (SCRUM experience a plus)
    • Ability to work remotely and largely unsupervised, and to deliver to written requirements
    • Effective communication skills via verbal and non-verbal methods
    • Strong attention to detail
    • Problem solving ability.

    • Secondary Skills

    • Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer)
    • Understanding of the project delivery lifecycle and processes
    • Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff
    • Consultative and analytical approach
    • Real world exposure to cloud technologies and S-a-a-S
    • Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

    Apply Here:

    SAP | Cyber Incident Response and Recovery Investigator | Bengaluru | 12-03-25 | JobId: 12179

    Industry Type:
    Risk / Safety / Compliance / Privancy / Security

    Job Detail:

    In this role, you will not only conduct an initial assessment of the event, but also help scope and determine root cause analysis, support development of attack remediation strategies and coordinate the communication and handling of escalations of security activities. This role also triages operational response processes like those intervening in phishing campaigns. You will also assist in the review and updating of incident handling processes, standard operating procedures, playbooks and runbooks.

    You will work with Detection and SIEM teams to make improvements to detection and alerting mechanisms and support forensic investigations to determine incident details and provide supporting evidence.

    What you bring

    You should have demonstrated experience in cyber-attack analysis and of working in a similar 24/7 environments managing cases with enterprise SIEM or Incident Management systems. Previous experience of supporting multi-function, cross-organizational teams is also highly desirable.

    We are looking for analytical, critical thinkers, who have an eye for detail and are solution orientated. You should be quick to learn and adapt and operate in a dynamic environment.

    You typically will have most of the following technical skills and experience:
    8+ years experience in a similar incident Investigator role or equivalent combination of education, certifications, and trainings
    Security certification (e.g. Security+, GCIA, GCIH, CISSP)
    Knowledge APT actors; their tools, techniques, and procedures (TTPs)
    Knowledge of TTP methods and frameworks
    Knowledge of TCP/IP communications knowledge of how common protocols and applications work at the network level, including DNS, HTTP, and SMB
    Solid knowledge of one or more:
    Windows/AD file system, registry functions and memory artifacts
    Unix/Linux file systems and memory artifacts
    Mac file systems and memory artifacts
    Database, web application, cloud, or mobile device cyber incident response principals and techniques
    Cybersecurity automation
    Web servers and web applications.
    SIEM
    Security tools: IPS, Web proxy, Email proxy, pDNS, Deception, EDR etc….
    Experience with one or more scripting languages (Powershell, Python, Bash, etc.)
    Experience with integration of threat hunting and cyber threat intelligence into the incident response process
    Experience with information security compliance audit frameworks and requirements e.g. ISO, FISMA, FedRAMP, SOC, SOX, PCI, GDPR and Data Privacy

    Apply Here:

    Lighthouse | Associate Service Desk Analyst AP | Bengaluru | 12-03-25 | JobId: 12161

    Industry Type:
    Risk / Safety / Compliance / Privancy / Security

    Job Detail:

    What is special about Lighthouse

    Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

    What s unique about this role

    LHAP/Lighthouse is currently seeking Service Desk Associate to join our growing team. To be successful in this role you must be reliable, hardworking, technically savvy and a quick learner.

    Service Desk Associate will assist in providing 24×7 global (US/UK/India) IT support for our hardware and software used in production, manage/deliver content and services to technology teams and other departments in the organization.

    Ability to build, maintain and support workstation images, basic knowledge of Desktop Support, O365, System Engineering, End User Support, networking, LAN, WAN basics, technical activities, good communication skills

    What will this person do

    • Provide Tier 1 level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either on remote support or over the phone.
    • Answer, evaluate and prioritize service requests via chat, email and in person for users. Provides regular and timely updates to customers.
    • Perform move/add/change tasks for desktop/laptop hardware and software systems.
    • Meet SLA requirements for problem resolution.
    • Log and track issues in our service management tools.
    • Build/deploy, patch and support end user desktops, laptops, mobile devices, and other related equipment.
    • Maintain accurate inventory of computer hardware and software assets related to the service desk function.
    • Maintain key performance metrics related to Tier I support functions.
    • Manage vendor repair and returns of defective equipment as necessary.
    • Learn eDiscovery applications to assist with support across the organization.
    • Maintain best practices on security for supported applications.
    • Keep manager and other team members informed of trends, delays or complications that arise during the normal course of work.
    • Collaborate with other IT team members as needed.
    • Participate in the creation and maintenance of IT standards and procedures.
    • Flexible working night shifts. (including weekends five days a week)
    • Perform other related duties as assigned.

    Bring your passion and together we will shine. It would also be great if you had the following:

    • Candidate must be a computer graduate.
    • Willing to learn customer/user support in a corporate environment.
    • Microsoft certifications preferred
    • Excellent communication skills
    • Candidate should be aware of incident management process of ITIL.
    • Candidate should be flexible to work in rotation shifts.

    Work Environment and Physical Demands

    • Duties are performed in a typical office environment while at a desk or computer table.
    • Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
    • Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

    Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

    As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

    This role will be eligible to participate in an annual bonus or incentive program.

    As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best shine.

    This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.

    Apply Here:

    Tech Mahindra | Service Desk Executive | Hyderabad | 12-03-25 | JobId: 12158

    Industry Type:
    IT / Software Dev

    Job Detail:

    We are Hiring
    Please go through the Job description below before applying

    Technical Skill set • Voice Call Handling: excellent knowledge of handing voice calls and multitasking. • Email Communication: professional email writing skills. • Chat Communication: professional chat writing skills and multitasking. • Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. • Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on – Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. • Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc • Printers: Hands on experience on managing printers (Local & Network printers) – Lex • Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. • ITIL: Knowledge of ITIL processes and procedures. • A+: knowledge of A+ processes and procedures. • KM: Knowledge management understanding, review & create new knowledge articles.

    Key Performance Indicators (KPIs): • Ensure all the User contacts are responded within the defined Turn Around Time • All the L1 Incidents are resolved as per the defined Resolutions Timelines • Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. • Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. • Taking ownership of calls/emails logged by his/her colleagues in his/her absence. • Mentoring and providing floor support to the newly joined associates. • Should be proactive in assisting the colleagues, during High Volume Time.

    Requirement –

    WORK FROM OFFICE

    LOCATION – HYDERABAD (Bahadurpally)

    Excellent English Communication is Required

    1.Graduate

    2. Freshers with Technical knowledge can apply

    3. 24/7 Shifts

    4. 5days working , 2 rotational off

    5. Immediate joiners only

    6. Compensation – Fresher 3LPA, EXP – UPTO 6LPA (Depends on last drawn )

    Interested candidates please call at 9875622051 (HR Shruti)

    Apply Here:

    PwC Service Delivery Center | Managed Services – Cyber – Vulnerability Management – Associate | Bengaluru | 12-03-25 | JobId: 12150

    Industry Type:
    Consulting/ Analytics/ Insights/ Accounting/ Audit

    Job Detail:

    Not Applicable

    Specialism

    Managed Services

    Management Level

    Associate

    & Summary

    At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

    In cybersecurity incident management at PwC, you will focus on effectively responding to, and mitigating, cyber threats, maintaining the security of client systems and data. You will be responsible for identifying, analysing, and resolving security incidents to minimise potential damage and protect against future attacks.

    Driven by curiosity, you are a reliable, contributing member of a team. In our fastpaced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
    Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to
    • Apply a learning mindset and take ownership for your own development.
    • Appreciate diverse perspectives, needs, and feelings of others.
    • Adopt habits to sustain high performance and develop your potential.
    • Actively listen, ask questions to check understanding, and clearly express ideas.
    • Seek, reflect, act on, and give feedback.
    • Gather information from a range of sources to analyse facts and discern patterns.
    • Commit to understanding how the business works and building commercial awareness.
    • Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
    Vulnerability Management Operations A JD
    REQUIRED EXPERIENCE 25 years of experience in operations of Vulnerability Management using vulnerability assessment tools for large scale customers across various industry verticals
    Experience on performing analysis and prioritization of identified vulnerabilities and remediation recommendations.
    Requirements
    • Qualification BE / B Tech / ME / M Tech / B.SC / B.Com / BBA
    • Candidate should be willing to work in IST/EST shift timing.
    • Demonstrates experience driving the configuration of vulnerability assessment tools, including the integration of feedback from IT owners to reduce false positives.
    • Demonstrates experience performing analysis and prioritization of identified vulnerabilities and remediation recommendations.
    • Demonstrates experience preparing vulnerability data and reports for technical and executive audiences.
    • Demonstrates experience identifying timelines/programs and guiding teams to address vulnerabilities, including system patching, deployment of specialized controls, code or infrastructure changes, changes in build engineering processes.
    • Demonstrates experience tracking and remediation of vulnerabilities leveraging agreed upon action plans and timelines with responsible technology partners and support teams.
    • Demonstrates experience designing and overseeing actionable dashboards and scorecards.
    • Demonstrates experience reviewing and coordinating changes to patch policies, procedures, standards and audit work programs in a continuous improvement model.
    • Demonstrates experience driving the protection of valuable information and maintaining confidentiality and integrity of data through knowledge of security management, network protocols, data, application security solutions.
    • Demonstrates knowledge of industry trends, including current and emerging risks.
    • Demonstrates knowledge of relevant legislation, regulatory requirements, guidelines, and industry developments related to data protection, privacy, security, and data governance.
    • Demonstrates experience with end to end Vulnerability Management processes and tools including host based applications scanners, patch management, GRC tools and ITSM.
    • Demonstrates knowledge of operating system and application security, administration and debugging.
    • Demonstrates knowledge of security controls including access controls, auditing, authentication, encryption, integrity, physical security and application security and Vulnerability Management tools, like Qualys, Tenable, Nessus.
    Responsibilities
    As a Senior Associate, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
    • Use feedback and reflection to develop selfawareness, personal strengths and address development areas.
    • Delegate to others to provide stretch opportunities and coach to help deliver results.
    • Develop new ideas and propose innovative solutions to problems.
    • Use a broad range of tools and techniques to extract insights from current trends in the business area.
    • Review your work and that of others for quality, accuracy and relevance.
    • Share relevant thought with leadership.
    • Use straightforward communication, in a structured way, when influencing others.
    • Able to read situations and modify behavior to build quality, diverse relationships.
    Education (if blank, degree and/or field of study not specified)

    Degrees/Field of Study required

    Degrees/Field of Study preferred

    Certifications (if blank, certifications not specified)
    Required Skills
    Optional Skills

    Accepting Feedback, Accepting Feedback, Active Listening, Communication, Cybersecurity Framework, Cybersecurity Governance, Cybersecurity Risk Management, Cybersecurity Strategy, Cyber Security Threat Mitigation, Cyber Threat Intelligence, Digital Forensics, Emotional Regulation, Empathy, Firewall (Network Security), Forensic Investigation, Incident Management, Incident Remediation, Incident Response Plan, Inclusion, Intellectual Curiosity, Log Analysis, Mitigation Measures, Network Forensics, Network Infrastructure, Network Security Platforms {+ 10 more}

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

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