HomeData Science Jobs- USAPress Ganey Associates, Inc. | Hiring | Operations Business Intelligence Analyst |...

Press Ganey Associates, Inc. | Hiring | Operations Business Intelligence Analyst | Remote | BigDataKB.com | 5 Oct 2022

Job Location: Remote

About Press Ganey

Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Celebrating over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience.

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Position Description/Overview:

Press Ganey currently has an exciting remote opportunity for an Operations Business Intelligence Analyst. This role will support Operations. The purpose of this position is to disseminate information and data by designing, building, mining, generating reports, and analyzing data on operational, client, and survey data to support the business and our customers. Along with this you will be problem-solving, maintaining existing data bases, and researching new areas to cover all required needs related to operational data.

Duties & Responsibilities:

  • Create and generate reports containing Press Ganey data to support the operational needs of the enterprise.
  • Provide support to operation leaders by answering questions related to operational analytical reports and data, and problem solving as needed.
  • Analyze operational metrics to support leaders and managers.
  • Increase operational efficiency and quality of data by reviewing current processes of report generation and creating more effective methods in this regard.
  • Work with IT and internal customers in developing new reporting of data to fill gaps not met by software automation.
  • Create or discover new data procurement and processing programs


  • 2 to 3 years related experience
  • Computer System Expertise (MS)
  • Excel, VBA, Macros, SQL : Intermediate to Advanced
  • Tableau and Microsoft Power BI experience preferred
  • Demonstrated strong problem-solving abilities
  • Able to work independently with minimal direction

Minimum Education:

  • Bachelor’s Degree in Business or Computer Science

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey’s employment policies. You will be notified during the hiring process which checks are required for the position.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


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