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Job Location: Gurgaon/Gurugram
Roles and Responsibilities
Explore career opportunity with an IT MNC focused on salesforce.com products, force.com platform and ISV services. Company believes in sureness of great results and is committed to high quality continuous improvement in its delivery engagements. It has completed multiple engagements helping clients develop, customize and integrate a wide range of salesforce.com solutions. Company is Product development partners with Salesforce and have helped many companies develop applications for AppExchange. Since 2013, its certified Salesforce consultants have been helping businesses with optimum Salesforce consulting services that includes setup, configuration, integration and customization across Salesforce Community, Service, Sales, Marketing and Analytics Clouds. Company has delivered agile, scalable and high-performance Salesforce solutions to many clients across the globe.
Designation: Salesforce Business Analyst
Years of Experience : 1 to 3 Years
Work Location : Gurgaon
NOTE : Salesforce Business Analyst experienced candidates should ONLY Apply
Qualifications: Bachelor’s OR Master Degree (BE/BTech/MCA)
Job Description :
Salesforce business analyst is a project-based, business-improvement role. Business analysts help guide businesses to improve business processes and efficiency in Salesforce. They elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions. Think of the Salesforce business analyst like an interpreter. They’re the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results.
Required Skills : A good mix of these technical and nontechnical skills helps a Salesforce business analyst to be successful.
Soft Skills :
a) Needs analysis
b) Eliciting requirements
c) Business case definition
d) Requirements writing and review
e) Flow and process diagramming
f) Wireframing
g) Business data analytics
h) Problem solving
i) Communication skill
j) Presentation skill
k) Inter – personal relationship skill
l) Story telling skill
m) Documentation skill
Technical Skills – Business Analyst should also have at least a basic understanding of these Salesforce technical skills:
a) AppExchange
b) Automation
c) Collaboration
d) Data management
e) Reports and dashboards
f) CRM
g) Platform
h) Sales and marketing
i) Salesforce product knowledge on Sales cloud, Service cloud, Community cloud etc
Other Skills:
a) Domain knowledge of various industry
b) Pre-Sales support experiences
c) Project management skill
d) Creating BRD, FRD etc
e) Conducting training and creating training manual
f) Salesforce solutioning
g) Client handling
If the above mentioned opportunity is relevant and of your interest, share your updated CV in the word format along with the following information for prompt processing
Current Company :
Designation :
Work Location :
Are you open to work in Gurgaon (Yes/No):
If you are from other city, please share reason for relocation :
Years of experience as Salesforce Business Analyst :
Key skills making you relevant ( based on the job description ) :
Current CTC :
Expected CTC :
Notice Period ( Max 15 Days ONLY) :
Reason for Change :
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