Job Location: Bentonville, AR
What you’ll do…
Supply Chain at Sam’s Club is all about making and executing plans that help provide our Members with the product they want, where they want it, at the best price possible. To accomplish this, associates must be keen problem solvers, using data and experience to overcome complex challenges and drive efficiency. We invite you to join the Sam’s Club Supply Chain Team; a fast-moving group of highly motivated individuals with skills ranging from data analytics to strategy and execution. Together we will design the supply chain of the future and improve our members’ lives.
What you’ll do
- Analyze data to identify root causes and issues behind member returns; provide data-driven analytical insights and recommendations to mitigate returns; collaborate with internal and external business partners to deep dive into returns resulting from various operational issues using data-driven insights; report data-based insights in a uniform manner; and serve as the analytics subject matter expert advice and guidance on the application of best practices.
- Analyze and ensure accuracy of information by creating, maintaining, and evaluating returns data across various sources; perform data cleansing across various data sources; troubleshoot data discrepancy to maintain high reporting integrity; analyze financial data, key performance indicators, and metrics; evaluate trends and review results for accuracy; and conduct analyses for special and recurring projects.
- Clearly communicate data insights and recommendations to key stakeholders and executives based on research gathered around trends affecting returns using various communication tools; provide guidance and advising on next steps based on insights, objectives, and research; propose improvements; and promote the application of insights to support departmental and leadership decisions and goals.
- Build and maintain dashboards to track trends in returns and health of the business; prepare information and supporting documentation; support key business processes; serve as an information resource; and provide guidance and recommendations based on defined policies and practices.
- Maximize claims recovery by troubleshooting issues related to discrepancies of disjointed data; partner closely with key stakeholders at returns center operations to resolve issues arising during receiving process using data; obtaining information, answering questions and providing relevant data to speed up member refund process.
- Manage processes across different areas of the business to ensure efficiency and compliance by establishing timelines, workflows, and requirements; supporting and developing training; create, verify, and distribute necessary documentation for reviewing results; managing and verifying functionality of key process and controls; and loading appropriate information.
- Manage data and analytical aspects of returns by utilizing analytical tools; extracting and consolidating relevant data for reporting; determining layout and formatting; analyzing best delivery methods; identifying root cause and solutions in all supported systems.
- Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
What you’ll bring:
- Proficiency in SQL
- Dashboard: Tableau, Power BI, Looker or Google Analytics experience a plus!
Analytical skills:
- Can effectively synthesize, visualize, and communicate ideas to a wide range of cross-functional partners and executives
- Storytelling using data
- Strong communicator
- Excellent team player
Minimum Qualifications
Bachelor’s degree in Business, Analytics, Statistics, or related field and 1 year’s experience in data analytics, project management, business, or related area OR 3 years’ experience in data analytics, project management, business, or related area.
Preferred Qualifications
- Master’s degree in Business, Analytics, or related field.
- 3 years’ experience with statistical programming languages; Experience in Python
- Supply Chain experience
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Live Our Values
Culture Champion
- Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
- Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
- Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
- Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
- Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
- Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
- Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
- Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
- Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you’ll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business, Analytics, Statistics, or related field OR 2 years’ experience in data analytics, project management, business, or relevant area.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Analytics – Big Data, Data Analysis and Insights, Statistical Programming Language
Primary Location…
2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America
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