Job Location: Remote
- Country / Region : United States
- City : Remote
- Business group: Selective Distribution
- Contract type: Permanent Job
- Function: Information Technology/Information System
- Reference No.: 217704
- Date of publication: 2022.09.23
Position
Profile
Job ID: 217704
Location Name: CA-San Francisco Centre (1202)
Address: , Remote, CA , United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Information Technology
Is This Position Eligible for Remote? : Yes
Your role at Sephora… As a Senior Business Systems Analyst, IT Services, you will interface directly with all levels of the Sephora Organization with a primary focus on the IT Services domain. In this role, you will influence and lead the execution of the strategy, roadmap, and delivery of best in class IT Services solutions. Reporting to the Director, IT Services, you will be instrumental in delivering the next generation of our IT Services solutions for multiple domains and will be key to driving the evolution of the legacy systems, by evaluating tools, improvements to processes, and opportunities for Product improvements and enhancements to meet the critical needs of our enterprise users. In addition, you will:
Your responsibilities include:
- Actively participate in the development of the product strategy and vision supported by internal and external analysis for your domains.
- Develop strong partnership with multiple business teams and leaders, gaining understanding of key goals and impacts. Teams include Enterprise Technology, Enterprise Product Management, Enterprise End Users (Corp, Retail, and DC), and Multiple Corporate Team Supporting Store Business Issue Management.
- Create crisp business requirements and user stories that can be used to enhance our products and features.
- Utilize your ability to accurately read and analyze data to create exciting solutions for customers and internal business groups.
- Serve as a liaison between the business community and the IT organization to analyze, understand, and document current-state and/or similar business process models and business requirements to support design, optimization, and documentation (mapping) of new processes to support business objectives.
- Work on issues of the highest complexity and strategic value where analysis of situation or data requires evaluation of a variety of factors, including a broad understanding of current business trends.
- Evaluate and articulate technical requirements and identify impact, risk and benefit of alternative solutions.
- Develop BRD/BPDs/functional specifications for new systems, systems changes and/or system enhancements.
- Configure system settings and option; Plan and facilitate user demos / testing and create specifications for systems to meet business requirements.
- Demonstrate leadership skills by mentoring more junior level staff and leading meetings.
- Take a leadership role in project management activities, including estimating, developing, and monitoring project plans for medium sized projects, often spanning multiple application areas.
- High aptitude for interpreting technical documentation as well as authoring or updating documents including help desk run books.
- Facilitating and providing documentation to support Training.
- Provide 3rd level post implementation support to business users with a strong client service.
- Demonstrate the ability to self-manage multiple projects within tight timeframes and dynamic priorities.
- Demonstrate the ability to effectively work both independently and within cross functional project teams.
- Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
We would love to hear from you if..
- 5+ years of related experience as a Senior Business Analyst, having contributed to multiple software projects throughout the entire development cycle.
- Domain expertise in Service Now, JIRA, and Confluence platforms
- Knowledge of Demand Forecasting, Replenishment, Allocation, Inventory Planning systems required.
- Strong background implementing cloud-based solutions and vendor management experience.
- Strong attention to detail; superior follow-up skills and be result oriented with effective oral / written communications ability.
- Strong analytical skill to devise solutions to complex problems.
- Excellent negotiation and facilitation skills. Able to effectively present complex solutions to technical and non-technical staff at all levels of the organization.
- Excellent written and verbal communication and presentation skills; comfortable presenting to and influencing executive-level management.
- Effective at building consensus across the organization.
- Proven track record in meeting deadlines and delivering successfully.
- Be a life-long learner with a high just in time learning capability.
- Ability to work independently and prioritize to achieve objectives.
- Ability to work independently with “make it happen” attitude; able to successfully operate in areas of uncertainty and ambiguity.
- Agile and flexible with regards to changing priorities and business needs and in working with diverse teams and people.
- Demonstrated leadership of direct and/or indirect teams
- BS in Information Systems and / or equivalent experience
While at Sephora, you’ll enjoy…
Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.- Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=enUS.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands – including its own private label, SEPHORA COLLECTION. Sephora’s curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world’s premier digital beauty destination.
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