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South West | Hiring | Associate Analyst, Operations | Dallas, TX | United States | BigDataKB.com | 12 Oct 2022

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Job Location: Dallas, TX

Department: Network Planning

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:
JOB SUMMARY

Do you love working with numbers and data? Can you see the numbers and data come alive and tell a story? Do you like problem-solving? If you yelled YES to these questions, this may be your dream job!

In this Associate Analyst role you will receive 12-18 months of training, coaching, and mentoring as you are introduced to Southwest Airlines and the dynamic airline industry. As Associate Analyst here at Southwest, this role would support multiple teams within the Operations umbrella. These are the teams that work on making every flight happen! Each step of the way you will apply your new learning to current-day challenges across Network Planning and other operational planning departments. To name a few – Crew Planning, the NOC, Ground Operations, Flight Operations, Tech Ops, and Inflight​! This cross-functional training and exposure will build your skills, knowledge and personal brand making you uniquely qualified for your next career step at Southwest Airlines. At the end of 12-18 months, you would be placed as an Analyst in one of our Operations teams.

An Associate Analyst is responsible for various analytical functions such as understanding and interpreting key performance indicators, explaining variances and trends, and providing decision support for operational and financial initiatives. Activities will also include accessing & combining data to perform complex analytics supporting highly visible projects that impact all of our Employees and Customers.

An Associate Analyst must be comfortable preparing and presenting their thought and analysis using verbal and written communication to tell a compelling story that explains the analysis and supports their recommendation!

Work Activities/ Context / Responsibilities

Will learn in a classroom and Team environment with hands-on learning to understand basic skills needed in an Associate Analyst role.

Will learn data sources, analysis methods and calculations of key metrics for different operational groups gaining a baseline knowledge of how decisions impact different Teams across the organization

Will learn to analyze & quantify the commercial & operational impact of changes to flight schedules & constraints

Will be expected to demonstrate proficiency in skills taught, mastery of concepts taught, and ability to recall standard schedule and airline information

Will use descriptive, predictive, and prescriptive tooling and techniques to evaluate and recommend commercial and operational improvements to our network

Will explore data and organize it into effective visualizations that communicate business insights and realistic solutions

Will grow business acumen across departments, developing “Big Picture” thinking by learning how it all fits together

Will seek opportunities to innovate, improve business processes, and implement efficiencies

May perform other job duties as directed by Employee’s Leaders

Other

Must meet confidentiality expectations regarding confidential, proprietary and sensitive Company information

Education

4 year Bachelor’s degree required (Business Analytics, Science, Technology, Engineering, Mathematics, Economics, Finance, Accounting, Marketing, Statistics, Operations Research or Aviation degree preferred)

or 2 year associate degree with analytical coursework in Business Analytics, Science, Technology, Engineering, Mathematics, Economics, Finance, Accounting, Marketing, Statistics, Operations or Aviation and 2+ years of full time employment applying analysis and/or logistics required

Must be graduated by July 2023 to be considered

Experience

Demonstrated expertise with Microsoft Excel required

Demonstrated experience with the Microsoft Office suite required

Basic knowledge in tools/techniques such as SQL, Tableau, Alteryx, Visual Basic or other advanced programming language preferred

Academic/professional experience in aviation, data science or operations research preferred

Physical Abilities

Most activities conducted in typical office environment which requires light lifting to overhead files and shelves.

Some travel required.

Skills/ Abilities/ Knowledge/ Work Style

Strong analytical and software skills required; familiarity with data querying or reporting tools preferred

Ability to transform raw data into easily understood, presentable and actionable findings

Ability to answer business questions using logical reasoning and analytical skills

Ability to identify the best tool to complete assigned work

Develop skills around critical thinking and problem solving

Ability to handle multiple concurrent projects and prioritize accordingly

Exhibit a healthy and spirited Team Culture

Strong written and verbal communication skills required

Must possess strong organizational skills and execute with a high level of attention to detail

Other Qualifications

Must be able to comply with Company attendance standards as described in established guidelines

Must be able to work under strict time constraints

Must be willing to work periodic evenings and/or weekends

Must be detail oriented and have the ability to recall key information such as schedule statistics and decision details

Must be self-motivated and perform with minimal direct supervision

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Must be a U.S. Citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.

Southwest Airlines is an Equal Opportunity Employer

Southwest Airlines is an Equal Opportunity Employer.

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