Job Location: Dallas, TX
Department: Safety & Security
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description: Job Summary
Responsible for providing technical, functional, tactical, and strategic Leadership for SIMS Analytics Team in Safety & Security. Manages a team of Analysts responsible for the completion of analysis, reporting, and business intelligence functions in the Safety Information Management System (SIMS) in support of the Safety Management System (SMS). Supports cross-departmental Safety data analysis efforts across Southwest Airlines.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Contributes to and executes strategic priorities of the Safety & Security Department while contributing to the overall enterprise Safety management efforts.
Applies subject matter expert knowledge to manage the SIMS Analytics Team for the Safety & Security Department and its Customers
Communicates effectively with all levels of the organization; presents Safety information to Executive Leadership; Translates complex data and information into digestible knowledge and recommendations for Leadership
Facilitates identification, development, and testing of process improvements with emphasis on analytics and internal technology processes, including streamlining of existing processes. Works to improve Team’s abilities to produce customized reporting and technology solutions, enabling and enhancing self-service reporting infrastructure
Provides Leadership to industry data sharing activities through organizations including, but not limited to, A4A and the Aviation Safety Information Analysis and Sharing (ASIAS) system
Manages relationships with Safety representatives from all operational departments, as well as regulatory authorities and governing bodies (FAA, NTSB, ICAO, etc.) regarding the development and management of analytics as it relates to the SWA SMS
Represents SWA on industry Safety committees, councils, boards, and at Safety related conferences and symposiums, including (as needed) A4A, ASIAS, IATA, FSF, and ISASI
Develops and implements Continuous Improvement strategies to increase the quality and productivity of SIMS Analytics
Functions as liaison with Operational Department Leaders with regards to all aspects of Safety Analytics
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
Expert knowledge in analytical and reporting tools (such as Tableau, Alteryx, R, or similar), as well as Microsoft Office tools
Knowledge of regulatory frameworks with ability to maintain regulatory compliance while leading Team through process improvements
Highly skilled in public speaking and presentation of sometimes highly technical information to audiences of various technical backgrounds
Expert skills in collecting, understanding, analyzing, and communicating complex data across multiple domains and data types
Skilled at leading change and continuous improvement to build great Teams and cross-functional partnerships
Ability to manage multiple focus areas and shift priorities as needed to meet time-sensitive and urgent requests while maintaining ongoing work
Ability to be highly flexible and to adapt quickly to execute in support of changing organizational and business needs
Ability to develop Team Members through goal setting, ongoing performance feedback, training and development plans, career path discussions, and identification of project assignments to further develop skills
Ability to provide analytics thought Leader at Southwest Airlines, collaborating with the Team to propose and develop insights on meaningful analytical and technology solutions; translates data and information into actionable knowledge and business intelligence to support sound Safety decisions
Ability to provide Southwest Airlines hospitality to ensure Employees and Customers feel welcomed, cared for, and appreciated
Strong ability to provide guidance, support, and mentoring to Team members to help them leverage their strengths to develop their skills and abilities to succeed in current and future roles at Southwest Airlines Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in:
Safety or analytics
Data analytics and business intelligence software and best practices, artificial intelligence principles, cloud computing, and/or machine learning
Licensing/Certification
NA
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Some business travel based on Safety & Security Department needs
May require extended work hours per Leader’s request
Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
Southwest Airlines is an Equal Opportunity Employer.
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