Job Location: Tumwater, WA
JOB
Our mission at the Department of Health (DOH) is to work with others to protect and improve the health of all people in Washington State. The Office of People Services (OPS) supports the mission by helping build a healthy organization. OPS does this, in part, through the gathering, preparation, utilization and communication of workforce analytics that support: Understanding of Employee Health, working toward the day when every DOH employee has the opportunity to flourish.Development of effective people strategies within DOH.Excellent decision-making within OPS and in DOH businesses regarding employee health, employee experience and effectiveness of people strategies.Performance Health of OPS, working toward the day we deliver measurable customer and team member satisfaction, and effectively tell our story using that data. This is a senior-level, professional Data Consultant 4 position that conducts DOH workforce analytics research and analysis, designing and administering data visualization, analyzing, and reporting on results, consulting with leaders, and supporting customers’ workforce analytics needs. Additionally, this position plays a pivotal role in maintaining and enhancing the functionality of the agencywide Resource Management Dashboard, which was created to provide supervisors and managers real time access to employee and position information. This assists them in making informed decisions in a more timely manner, which ultimately supports the work being performed across DOH. This is a full-time, permanent Data Consultant 4 position.The incumbent may be located anywhere within the State of Washington. Telework (mobile work) is currently expected. When approved, the incumbent will work with their supervisor to identify an appropriate work schedule and balance, including telework and reporting to the Tumwater, Washington duty station for work activities, if needed. Additionally, it is expected the position will travel occasionally to attend team, customer, or partner meetings once it is safe to do so. About the Department of Health The vision of the Washington State Department of Health (DOH) is equity and optimal health for all. Our mission is to work with others to protect and improve the health of all people in Washington state. Learn more about the DOH Transformational Plan. Our Values Good organizations know what they do and how they do it. Great organizations also understand why they do it. Our values are: Human-centered: We see others as people who matter like we do and take into account their needs, challenges, contributions, and objectives. Equity: We are committed to fairness and justice to ensure access to services, programs, opportunities, and information for all. Collaboration: We seek partnership and collaboration to maximize our collective impact. We cannot achieve our vision alone. Seven Generations: Inspired by Native American culture, we seek wisdom from those who came before us to ensure our current work protects those who will come after us. Excellence: We strive to demonstrate best practices, high performance, and compelling value in our work every day. The Washington State Department of Health acknowledges that our locations statewide are on the homelands of Native people, who have lived in this region from time immemorial. Currently, within the boundaries of Washington State, there are 36 tribes, 29 of which are federally recognized, that share traditional homelands and waterways in what is now Washington State. Some of these are nations and confederacies that represent multiple tribes or bands. We express our most profound respect for and gratitude toward these original and current caretakers of the region. As a public health agency, we acknowledge our responsibility to establish and maintain relationships with these tribes and Native peoples, in support of tribal sovereignty and the inclusion of their voices in public health programs and policies. We pledge that these relationships will consist of mutual trust, respect, and reciprocity. Benefits of Working for DOH Washington is America’s Top State, according to U.S. News (2021), and provides one of the most competitive benefits packages in the nation. We also offer: A healthy life/work balance by offering flexible schedules and telework options for many positions. Growth and development opportunities. A wellness program that offers education, access to healthy food, and fitness classes. Opportunities to serve your community through meaningful work. A commitment to diversity and inclusion fosters an inclusive environment that encourages all employees to bring their authentic selves to work. An Infant at Work Program based on the long-term health values of breastfeeding newborns and infant-parent bonding. Employee resource groups that provide forums for employees to gather and share ideas about matters that affect their personal and professional lives and support career development. Tumwater is a vibrant city just south of Olympia, the state’s capital, with a small-town feel conveniently situated in the Puget Sound area between Seattle and Portland. The rugged Olympic Mountains rise in the distance, and Mount Rainier seems close enough to touch on a clear day. Tumwater enjoys the benefits of an engaged and educated community and a well-supported school system, with two universities and a community college within a ten-mile radius. Tumwater is located in Thurston County, Washington, homelands of the Coast Salish Peoples, including those recognized today as the Confederated Tribes of the Chehalis Reservation, and the Nisqually and Squaxin Indian Tribes. We acknowledge their presence here since time immemorial and recognize their continuing connection to the land, to the water, and to their ancestors. Duties Include Elicit customer and stakeholder business questions, needs, and problems.Identify potential data sources, request data from data owners or gather it from original sources, integrate data from multiple sources.Analyze data using statistical, qualitative, and/or predictive analysis methods, and document data analysis methodology.Review literature (laws, rules, and policies, relevant websites, professional journals, HR associations, research institutes, etc.) to respond to business questions, identify promising practices/potential countermeasures and develop benchmarks.Design and administer surveys, conduct interviews and focus groups, and engage in participant-observation to ensure proper gathering of workforce analytics and OPS performance data from across the agency.Interpret data and information to generate actionable insights, create data visualizations, and draft and present written and oral reports, presentations, and briefings to leaders and staff.Advise leaders and staff on workforce and HR research, analysis, and interpretation, and respond to questions.Manage data/analytics Enterprise projects, including planning, implementation, and closeout.Identify and evaluate potential improvements and innovations using behavioral economics, or nudge theory, implement or assist in implementing changes, and evaluate the effectiveness of changes using clearly defined measures and metrics. Develop and test new workforce data- and strategy-related products and services (e.g., dashboards, data visualization).Manage content questions on Agencywide Resource Management dashboard, as well as resolve technical issues and enhancement. Provide updates to the Office of Innovation and Technology (OIT) Navigator for new users or user updates for Power BI access or role permissions for the Agencywide Resource Management dashboard.Communicate with key stakeholders/customers and internal leadership to ensure clarity around analytics and process goals and status.Identify, apply, and integrate knowledge and contributions from others (individuals and organizations) to improve the Capabilities required for success in this role. Understand and assess the impact of this role to adjust work efforts and ensure a positive impact on others. What we’re looking for Our ideal candidate has a driving passion for the work, brings humility to their job and interactions, and understands how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. Our ideal candidate demonstrates resilience to model outward behaviors including seeing people like ourselves whose goals, objectives, needs, and challenges matter. Required Qualifications Option 1: Two (2) years of professional experience in human resources, project management, data analysis, or applying behavioral economics. Option 2: Bachelor’s degree in public administration, business administration, statistics, economics, human resources, social sciences, or related field, including coursework in research, statistics, or data analysis, from an accredited college or university. Candidates must have demonstrated proficiency in the following areas. Proficiency may be gained through a combination of education and work experience. Analyze quantitative and qualitative data in MS Excel, including use of descriptive statistics, formulas, pivot tables, and charts and graphs. Conduct research and program evaluation, including identifying hypotheses, designing research/evaluation plans, collecting data from existing and new sources, drawing conclusions from data, and developing recommendations supported by facts and analysis.Communicate complex information in writing and verbally using plain language.Draft professional correspondences, memos, presentations, and reports, and presenting information to diverse audiences, including executives. Research, interpret, and apply laws, rules, policies, and procedures.Desired Qualifications Master’s degree in human resources, business administration, statistics, economics, public administration/policy, social sciences, or related field.Subject matter expertise in one or more areas: performance measurement/metric development, workforce planning, or choice architecture. Basic understanding of state government system and the law, rule, and policy-making processes.Experience in the following: Data visualization software, such as Power BI or Tableau.Managing projects; awareness of Agile project management methodology.One or more of the following data analysis methods: multivariate statistics, performance metrics, forecasting, predictive analytics, or qualitative data coding.Statistical analysis software, such as R, Python, SAS or SPSS.Evaluating, developing, and implementing policies and strategies. Application Process Intrigued? Click “Apply” to submit your detailed application profile along with the following: A cover letter describing how you meet the qualifications and why you are interested in this position. A current resume. Three (3) or more professional references included in your profile. Please include at least one supervisor, peer, and (if you have supervised staff) someone you have managed or led. Please do not attach any letters of recommendation or other documents not requested above. Important Note: Do not attach documents that are not requested in the Application Process. Please ensure that the documents that are attached are not password protected or contain a photo or private information (social security number, year of birth, transcripts, etc.). Documents not requested will not be reviewed. Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and year of birth. The Washington State Department of Health (DOH) is an equal opportunity employer. DOH strives to create a working environment that is inclusive and respectful. We prohibit discrimination based on race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, genetics, or disability. Conditions of Employment/Working Conditions As stated in Governor’s Proclamation 21-14, all employees engaging in work for the Department of Health must be fully vaccinated against COVID-19 before their hire date. The Office of Human Resources will verify proof of vaccination after an employment offer has been extended. Please reach out to the Office of Human Resources at HR@doh.wa.gov if you need medical or religious accommodation information. With or without accommodation, I am willing and able to: Work indoors in an office environment in a collaborative workspace. The incumbent is expected to be fully mobile within the DOH campus (mobile work) and outside of the campus (telework).Work 40 hours per week and occasionally adjust the schedule or work additional unscheduled hours as needed to meet business demands.Legally operate a state or privately-owned vehicle or provide alternative transportation. Occasionally travel (5% or less) between state government offices for meetings, presentations, and training. If you have questions, need alternative formats or other assistance please contact Cher Williams at (360) 236-4545, cher.williams@doh.wa.gov, or TDD Relay at 1-800-833-6384 or 7-1-1. Technical support is provided by NEOGOV, 855-524-5627 (can’t log in, password or email issues, error messages). 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SUPPLEMENTAL INFORMATION
This recruitment may be used to fill other positions of the same job classification across the agency. Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration. Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.
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