Job Location: Austin, TX
Job Detail:
What To Expect
Tesla’s mission is to accelerate the world’s transition to sustainable energy. Tesla Insurance supports this mission by reducing the cost of ownership of our vehicles and improving the customer experience. The claims process is critical to the insurance business and this exciting role will play a pivotal role in ensuring its success by delivering key insights and driving change. This position can sit in Austin, Texas, or in Fremont, California.
What You’ll Do
- Delivering key, actionable insights to management on how to improve the claims process, claims outcomes and customer experience
- Developing new tools for analyzing historic and emerging claims experience
- Developing predictive and inferential models to be used in the claims handling process
- Driving the implementation of new claims processes and models
- Supporting monthly, quarterly, and annual claims reserving exercises
- Developing and implementing KPIs for the claims process and claims outcomes, including implementing feedback loops
- Performing on-going and ad-hoc analytics analysis on the claims process and claims outcomes; reporting on key findings and recommendations
- Partnering with the claims team to understand claims processes, changes in claims processes, provide insights from various analyses, and monitor impacts
- Partnering with various IT teams to get models implemented into the claims and other systems
- Partnering with Finance & Accounting to provide reserve estimates and other key metrics
- Partnering with the Actuarial team to provide input on pricing and underwriting
What You’ll Bring
Required Skills & Experience
- 5+ years of relevant experience in insurance and analytics, particularly in claims
- Graduate degree in quantitative field (statistics, math, economics, financial engineering, and/or physics)
- Strong analytical and modeling skills
- Experience developing, interpreting, implementing, and monitoring statistical, predictive and inferential models (e.g. GLMs, GAMs, logistic regression, time-series, etc.)
- Relevant, applied experience with analytics / data science / business intelligence tools
- Statistical coding (e.g. Python, R, Jupyter Notebooks)
- Data extraction and engineering (e.g. SQL)
- Visualization and dashboarding (e.g. Tableau)
- Ability to self-start and self-direct work in an unstructured environment, with the ability to pivot direction quickly
- Excellent problem-framing, problem-solving and project management skills, working from first principles
- Excellent written and verbal communication skills
Preferred Skills & Experience
- Relevant actuarial training and/or experience, including claims reserving
- Experience working with unstructured data, including text, photos, and videos
- Experience working with vehicle telematics data
- Experience with developing, interpreting, implementing, and monitoring machine learning models
- Relevant experience with big data tools (e.g. Spark), distributed computing, version control workflows, application development
- Experience in data engineering
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
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