Job Location: La Plata, MD
Data Analyst, Performance Improvement
Full Time – Day Shift 8am – 4:30pm
La Plata, Maryland
Great health, great opportunities.
At University of Maryland Charles Regional Medical Center (UM CRMC), our talented and diverse groups of professionals represent our strength. Through teamwork and a collaborative work environment, we proudly serve our patients and our community with unwavering commitment. It’s our passion for people that motivates us to do great work every single day.
Consistently named among the top 100 Best Places to Work in Maryland, our team members have the opportunity to grow professionally in a supportive and stimulating environment.
General Summary
With limited supervision, manages all aspects of multiple projects from a diverse project portfolio. This includes organizing and leading teams and ensuring accountability of team members, developing project plans and schedules, managing issues, risks, costs, managing to schedule and scope and communicating at all levels of the organization.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
- Lead and drive accountability to team members and deliver project success, every time. Must possess an ambitious attitude and willingness to do what it takes to deliver projects on time and within budget. Persistent follow up to make sure project stays on track.
- Plan, coordinate and monitor all project activities ensuring all deliverables meet quality and performance objectives. Analysis of outcome data through different reporting vendors.
- Bridge client, technical and clinical areas to assess and develop end user, business and service requirements and translate into solution designs across people, process and technology. Assists in the translation of business and clinical requirements into practical solutions that can be implemented.
- Understands and articulates the project’s business value and associated metrics.
- Develop project plans specifying goals, strategy, dependencies, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.
- Maintain a high level of communication with internal and external teams; providing clear, tactful, and complete directives, realistic deliverable deadlines and prompt feedback.
- Works with VP Quality/Patient Experience to determine commonalities/differences within the team members’ goals, values and problem-solving styles to get an understanding on how to generate multiple alternatives in leading group to achieve a result.
- Provides assistance with quality assurance tools and processes. Seek an understanding of project interdependencies in order to effectively work with others on potential impacts.
- Manage scope and the change request process, coordinating decision making of scope and budgetary impact of changes from original specifications.
- Builds effective networks of internal and external subject matter expert contacts including managers.
- Coordinates and facilitates project meetings and communications in order to meet milestones and due dates.
What You Need to Be Successful:
Education and Experience
- A minimum of three (3) years progressively responsible experience in a clinical or business setting is preferred.
- Two (2) years of project coordination, including leading cross functional level projects, or related experience is preferred. Surgical / procedural experience highly preferred.
- Recognized industry certifications (PMP, Prince2, CSM, CBAP, PMI-ACP, etc.) receive preference.
- Bachelor’s degree in Healthcare, Business, Nursing or relative field. Can substitute 10+ years of Project Management in Healthcare with current PMP certification.
Knowledge, Skills and Abilities
- Ability to set up, plan, manage, report and communicate projects and direct the completion of projects within proper scope, budget and schedule.
- Highly effective verbal and written communication skills are necessary in order to work with all levels within the organization, and produce clear and concise reports of relatively complicated issues.
- Demonstrated ability to manage multiple small/medium projects effectively in a fast-paced business environment.
- Demonstrated ability to think strategically. Demonstrated sufficient understanding of some functions to structure and manage project work. Ability to generate innovative and practical solutions to complex or unusual problems.
- Demonstrated an ability to readily master new business content based on project needs; employ this subject matter expertise in managing project content and staff. Additionally, use this subject matter expertise to develop sound recommendations to Senior Project Manager and project sponsor(s).
- Ability to support client relationship management and oversee project execution and reporting. Possesses excellent customer service skills.
- Ability to act as lead resource for dealing with project issues and to lead projects, understand appropriate escalation process and work with the team to make decisions considering the degree of impact on areas involved. Demonstrated ability to reach agreement and potential solutions through flexibility and compromise with peers, customer/client, and managers.
- Proficient in the use of personal computers and related peripheral equipment is required. Familiar with Microsoft Office products, Smartsheet and/or Microsoft Project is required.
- Ability to structure and manage projects to meet client expectations, deliver value and minimize potential obstacles and risks. Understand and manage stakeholder needs and build commitment to project solutions that deliver target business value.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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