USAble Life | Hiring | Associate Benefits Data Analyst / Benefits Data Analyst I – Remote | Little Rock, AR | United States | BigDataKB.com | 12 Oct 2022

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life (a Life & Specialty Ventures Company) is always ready.

At USAble Life, we strive to have a positive impact in the lives of others, especially our employees. We are a diverse group of individuals working together to go the extra mile. Bring your talents and expertise to join our team, and you’ll be rewarded with opportunities for personal and professional development. Our passion for delivering the best products is matched by our passion for our people.

USAble Life has made Arkansas Business Magazine’s list of “Best Places to Work” for an impressive fifth consecutive year in a row! This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.

Life Takes You Places! Are you ready to join us?

What We Offer You:

• A culture that values employees and celebrates, empowers, and inspires a diverse workforce
• Outstanding and affordable benefits package including Medical, Dental, Vision, and company HSA contribution in 31 days or less
• 401(k) with up to a 6% match that is fully vested from day one
• PTO provided on date of start plus 11 paid holidays
• Yearly performance bonus and merit increases
• Tuition Reimbursement
• Wellness Program
• This is a remote position ideally in CST zone.

An Associate Benefits Data Analyst will:

• Play a vital role in the success of existing group’s annual re-enrollment and the on-going management of new hire eligibility and elections.
• Work with business partners during their annual re-enrollment period.
• Be responsible for verifying all offered benefits and eligibility rules, managing milestones, duplicating the existing application set-ups or making minor modifications as necessary.
• Test the enrollment solution to ensure that the employer’s administrative practices are properly reflected in the enrollment solution as well as in the post-enrollment information exchanged with carriers and internal partners.
• Monitor the live enrollment process, and delivers eligibility and deduction files in a timely manner.
• This is a multi level position.

Essential Duties:

• Work closely with sales, account managers, partner agencies or senior members of the team to schedule the group’s re-enrollment, verify changes to benefits and/or administrative rules and obtain the most recent group census.
• Duplicate the group’s enrollment application and modifies the configuration based on changes requested by the group.
• Ensure the credibility of the enrollment solution as well a positive experience for groups and their employees
• Determine key deliverables.
• Develops, maintains or modifies documentation to reflect the group’s benefits and administrative rules for new groups or re-enrollments. Effectively communicates milestones, assesses and mitigates project risk, and works closely with all partners to ensure customer acceptance and satisfaction.
• Develop, duplicate or modify test scenarios which reflect each instance of the group’s benefits offering.
• Test enrollment platform based on developed scenarios; document results and work with senior members of the team to resolve complex configuration related problems.
• Release application for enroller testing and modifies based on feedback.
• Validate and deliver election and/or deduction files to the appropriate internal or external partners.
• Track processing of files to ensure employee access to insurance services and payroll deductions are accurately updated and billing correctly reflects changes to participation and premium as a result of a successful enrollment.
• Analyze the group’s most recent census information to ensure that benefits match the defined rules.
• Work with senior members of the team when working with complex data comparisons or data consolidation from multiple sources.
• Work with Team Lead to identify improvements to the platform and improve the overall enrollment experience.

Required Knowledge, Skills, and Abilities:

• Knowledgeable about benefits administration including eligibility rules, annual and new hire enrollment cycles
• Good data analytical skills: able to understand, develop and test the relationships between configured rules, eligibility scenarios, data sources, and data output
• Effective troubleshooting ability: able to recognize discrepancies by working backward from expected outcomes and data output to configuration settings and benefits requirements
• Able to resolve simple configuration issues
• Strong work management skills: knows how to manage multiple enrollment requests simultaneously, tracking and communicating milestones and risks
• Effective written and oral communication skills demonstrating knowledge of benefits administration process when working with enrollers, account managers, groups, vendors or distribution partners
• Intermediate knowledge of Microsoft Office suite especially Excel and business writing tools like Word and Outlook
• Basic knowledge of PowerPoint, Visio or comparative applications

Required Education and Experience:

• Associates Degree in Information Systems, Accounting, or Business Analysis. May substitute certifications in relevant fields and/or equivalent work experience for education.
• 1 year experience in Insurance Administration or Employee Benefits Administration.
• 1 or more years’ experience with annual enrollment projects or enrollment applications.
• Or, equivalent military experience

Preferred Education and Experience:

• Bachelor’s Degree in Business Administration with focus in Information Systems, Finance, Accounting or certification(s) in a related field(s).
• 1 or more years’ experience with annual enrollment projects or enrollment applications.

A Benefits Data Analyst I will:

• Work with new and existing groups who have smaller employee populations and whose benefits offering, administrative rules, enrollment needs and data structures are of a low to moderate complexity.
• Work with business partners and employer groups during their annual re-enrollment period.
• Gather all offered benefits and administration rules, and configure a new enrollment platform for groups new to Enrollment Services.
• Duplicate and/or modify an existing platform.
• Articulate pre-formatted, excel based data exchange layouts, reviews and validates census data against the administrative rules and tests all enrollment scenarios.
• Monitor the live enrollment and delivers eligibility and deduction files accurately and on time.

Essential Duties:

• Work closely with sales, account managers, partner agencies or senior members of the team to schedule the group’s re-enrollment, verify changes to benefits and/or administrative rules and obtain the most recent group census.
• When implementing groups new to USAble Life’s Benefits Data solutions, work closely with sales, account managers, partner agencies, group administrators or vendors to understand the groups benefits, eligibility rules, administrative practices and data exchange requirements.
• For re-enrollments, duplicate the group’s enrollment application and modify the configuration based on changes requested by the group.
• For groups new to USAble Life’s Enrollment Solutions: configure a new application which reflects offered benefits, administrative rules, enrollment approach and eligibility data.
• Ensure a positive experience as well as credibility in the enrollment solution.
• Determine key deliverables.
• Develop, maintain or modify documentation to reflect the group’s benefits and administrative rules for re-enrollments.
• Effectively communicate milestones, assess and mitigate project risk, and work closely with all partners to ensure customer acceptance and satisfaction.
• Develop, duplicate or modify test scenarios which reflect each instance of the group’s benefits offering.
• Test enrollment platform based on developed scenarios; document results and work with senior members of the team to resolve complex configuration related problems.
• Release application for enroller testing and modifies based on feedback.
• Validate and deliver election and/or deduction files to the appropriate internal or external partners.
• Track processing of files to ensure employee access to insurance services and payroll deductions are accurately updated and billing correctly reflects changes to participation and premium as a result of a successful enrollment.
• Analyze the group’s census information to ensure that benefits’ classes & benefits match the defined rules.
• Work with senior members of the team when working with complex data comparisons or data consolidation from multiple sources.
• Work with Team Lead to identify improvements to the platform and improve the overall enrollment experience.

Required Knowledge, Skills, and Abilities:

• Strong knowledge of benefits administration including eligibility rules, annual and new hire enrollment cycles
• Strong understanding of the enrollment capabilities of one of the offered platforms
• Able to understand and configure an enrollment platform based on moderately complex eligibility requirements, administrative rules, source data and data output
• Good data analytical skills: able to understand, develop and test the relationships between configured rules, eligibility scenarios, data sources, and data output
• Strong troubleshooting ability: able to trace causes of discrepancies by working backward from expected outcomes and data output to configuration settings and benefits requirements
• Use understanding of platform capability to independently resolve configuration issues
• Strong work management skills: knows how to manage multiple enrollment requests simultaneously, tracking and communicating milestones and risks
• Effective written and oral communication skills demonstrating knowledge of benefits administration process when working with enrollers, account managers, groups, vendors or distribution partners
• Intermediate knowledge of Microsoft Office suite especially Excel and business writing tools like Word and Outlook
• Basic knowledge of PowerPoint, Visio or comparative applications

Required Education and Experience:

• Associates Degree in Information Systems, Accounting, or Business Analysis. May substitute certifications in relevant fields and/or equivalent work experience for education.
• 2 years’ experience in Insurance Administration or Employee Benefits Administration.
• Or, equivalent military experience

Preferred Education and Experience:

• Bachelor’s Degree in Business Administration with focus in Information Systems, Finance, Accounting or certification(s) in a related field(s).
• 2 or more years’ experience with annual enrollment projects or implementing enrollment applications.

USAble Life employees are required to be fully vaccinated against COVID-19 as a condition of employment unless an employee qualifies for an exception as an accommodation for religious or medical reasons. This requirement applies regardless of work location. The Centers for Disease Control and Prevention (CDC) currently defines people as “fully vaccinated” for COVID-19 two weeks after they have received the second dose in a 2-dose series (Pfizer-BioNTech or Moderna), or two weeks after they have received a single-dose vaccine (Johnson & Johnson [J&J]/Janssen).

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