HomeData Science JobsWebhelp | is Hiring | Senior Analyst- SSC Access Management | BigDataKB.com...

Webhelp | is Hiring | Senior Analyst- SSC Access Management | BigDataKB.com | 06-04-22

Job Location: Gurgaon/Gurugram

Can you prioritise task to adapt to changing business needs? Are you a passionate, observant and highly organised perfectionist? Webhelp has an exciting opportunity for a forward-thinking, determined and resilient Senior Analyst – SSC Access Management who’s ready to take the next career step.

If you are a self-driven forward planner with a passion for achieving results then we may have an opportunity for you. If you think you have what it takes to fit the profile and you’re ready to work in a diverse cultural environment with enormous opportunity for growth, then take a leap and apply today!

What you will be doing
– Managing new start access set-up
– Dealing with service requests related to identity and access management- Managing ID setup for new campaigns in line with best practice operating model
– Liaising with other support areas (Resource & Planning, BI, HR, Payroll etc.) to ensure seamless integration into key business processes
– Assessing and identifying areas for improvement and work with all relevant departments to ensure robust processes in place across the function to leverage Service Delivery capability
– Prioritising time and tasks effectively ensuring that they are able to adapt to changing business needs
– Managing new projects to achieve specific goal for system access and Incident Management
– Developing best practices within onshore and offshore team and share these effectively throughout the team
– Providing support and guidelines to Real-Time team
– Proactively building and developing strong relationships with other departments to enhance working practices and benefit the organisation
– Striving for continuous development through self-improvement and learning
– Developing the capability of key staff and evaluating performance
– Appreciating the need for consistency related to the company’s branding and department requirements

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What you will need
– Minimum 2 years’ experience in Identity and Access Management (IAM)
– Experience managing user lifecycle and integrating application requirements in a shared services framework focused on provisioning, entitlements and role based access control
– Knowledge and experience managing IAM activities such as ID administration, provisioning, governance/auditing, IAM reporting and IAM tool operations
– Diagnostic and troubleshooting skills
– Ability to communicate and motivate via written and verbal communication
– Experience of dealing with UK based clients and colleagues
– Basic knowledge of MS Office (Word, PowerPoint and Excel)
– Ability to maintain data accuracy and uniformity via email and telephone as per SLAs
– Professional attitude and approach to negotiation at all levels within the company
– Ability to demonstrate enthusiastic and consistent positive approach while communicating internally and externally
– Flexible attitude and ability to work to tight deadlines in a dynamic environment without losing sight of priorities
– Excellent influencing, relationship building, problem-solving, influencing and time management skills
– Strong team player with the ability to contribute and challenge

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity to join our collaborative team of game-changers.

Apply Here

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