WELLS FARGO BANK | Operations Data Analyst | Charlotte, NC | United States | BigDataKB.com | 11/11/2022

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Job Location: Charlotte, NC

About this role:

Wells Fargo is seeking an Operations Data Analyst in Consumer Data and Engagement Platforms as part of Consumer and Small Business Banking. Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

  • Lead the development of business intelligent reporting solutions (Tableau) to give business stakeholders insights into the health of numerous critical consumer data solutions both from a platform performance and data integrity perspective.
  • Work with technology and product ownership partners to define critical application CTQs and provide visualizations to senior business leader of the solutions performance in these areas.
  • Act as primary product owner of a production monitoring utility that will provide production health data to business stakeholders for the entire Consumer Data and Engagement Platforms portfolio of products.
  • Work with cross functional team of developers and production support teams to identify new application risks and production risks and work to remediate as part of an overall product portfolio lifecycle.
  • Advise line of business, companywide functions, and more experienced leadership on operations strategies based on research of performance metrics, trends in data population distributions, and other complex data to maximize profits and asset growth, and minimize operating losses within risk and other operating standards
  • Interpret and translate regulatory defined stress test scenarios into model parameters, evaluate results of stress test results, and interpretation of model output
  • Ensure adherence to compliance and legal regulations and policies on all projects managed
  • Mentor or manage less experienced staff, interns, and external contractors
  • Collaborate and consult with peers, colleagues, and more experienced managers to resolve issues and achieve goals
  • Lead projects, teams, or serve as a peer mentor

Required Qualifications, US:

  • 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of application production support experience.
  • 3+ year working with either Tableau or PowerBI reporting environments.

Desired Qualifications:

  • Experience working in an Agile environment and working with JIRA at a management level including JIRA Spoke
  • Experience with Service Now Reporting
  • Ability to develop operational reporting and perform complex data analysis

Required locations listed above. Relocation assistance is not available.

Salary range is determined by location of the job.

May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

Job posting may come down early based on volume of candidates.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.




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