Allina Health System3.6 | Hiring | Business Analyst Associate – OpTime/Anesthesia – Remote for MN and WI residents | Minneapolis, MN | BigDataKB.com | 2022-09-27

Department: 16008742 Information Systems Ancillary Services
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union
Weekend Rotation: None
Job Profile Summary: Under supervision, this position consults with internal customers to analyze, design, develop and maintain the technical application systems to support business needs. Responsible for translating business requirements into technical system specifications for teams within the Information Technology (IT) department. Consult with end users on how to effectively use functionality. May make recommendations to management on process improvement, new processes tools and techniques or services. Provide on-going support to end users.
Job Description:

Principle Responsibilities

• Analysis and documentation
  • Identify and define business, functional and interface requirements.
  • Process new service requests from the analysis and definition of customer requirements through intake, approvals, service delivery, implementation and fulfillment.
  • Analyze and provide solutions or recommendations to resolve basic customer inquiries for functionality not working as implemented.
  • Construct workflow charts and diagrams.
  • Validate resource requirements, develop cost estimate models and gain sign-off from stakeholder.
  • Manage simple requirement conflicts, and escalate complex requirement conflicts to senior level analysts.
  • Communicate to internal IT providers of hardware, software and network requirements. Partner with senior analyst if negotiation is needed.
  • Implement, modify, test, and administer business system applications under minimal supervision.
  • Improve current systems by studying practices and designing modifications.
• Customer management and support
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Implement, tests, and deploy solutions to business problems.
  • Follow incident, change and release management processes.
  • May be required to provide on-call support outside of regular business hours.
• Project management
  • Under supervision, manage small projects by developing project plans and monitoring performance.
  • Participate on larger project teams as needed.
  • Prioritize initiatives based on business needs and requirements.
  • Other duties as assigned.

Job Requirements

• High School or GED required
• Bachelor’s degree in information technology, computer science or related field preferred
• Less than 2 Years experience in information technology, business analysis or related field required

Leadership Capabilities

• 
  See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission.
  • I know where Allina is going and how my role fits into this picture
  • I capture important lessons and share them to foster innovation
  • I am good at anticipating the implications of my decisions
  • I understand and apply the disciplines of continuous improvement
• 
  Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success.
  • I help my team connect to the broader mission
  • I see and fulfill my role in motivating the team around me
  • I celebrate success and help my partners see what is possible with change
  • I call out and address unexpected roadblocks or problems
• 
  Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves.
  • I role-model self-care and ongoing development
  • I share my knowledge and coach others to foster growth and success
  • I demonstrate enthusiasm for learning
  • I candidly advocate for the resources I need
  • I support my colleagues in their development and growth
• 
  Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation.
  • I take ownership of outcomes and fulfillment of goals
  • I facilitate adjustments to assure positive results
  • I work with a sense of urgency, concern and determination
  • I use well-grounded approaches to create sustainable solutions repeatedly
  • I engage and foster improvements to impact safety, quality, and efficiency
• 
  Succeed Together:Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together.
  • I consider how decisions might impact my colleagues
  • I am generous in my commitment to supporting the needs of my partners
  • I respect others’ opinions, praise good work and encourage all team members to be involved
  • I seek common ground and work to create mutually beneficial outcomes

Functional Competencies

• 
  Analytical Thinking: Uses basic logic and common sense to arrive at solutions.
• 
  Business Impact: Responsible for the team meeting goals and objectives.
• 
  Collaboration: Maintains mutually beneficial partnerships with other functions.
• 
  Influence: Seeks support for functional projects within and outside the function.
• 
  Job Impact: Work team and other connected work teams.
• 
  Leadership Skills: Does not manage employees, but may mentor and/or train subordinates.
• 
  Problem Solving: Arrives at a conclusion based on previous experiences and good judgment.
• 
  Strategic Responsibility: Contributes to strategy for his/her team.
• 
  Communication Skills: Advanced communication skills involving complicated topics.
• 
  Company Knowledge: Understands how his/her role relates to others on the team and the role of the team.
• 
  Functional Knowledge: Understands his/her discipline and good conceptualization of processes.

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Additional Job Description:

This role is available for residents of MN and WI and can be remote. Healthcare experience is preferred and any experience with Epic would be a huge plus but not necessary.