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Job Location: Remote
Department: PFS Cashiers
Schedule: Full-Time, Remote
POSITION SUMMARY:
Under the direction of the Cash Processing Manager and Director of Middle Revenue Cycle, the Revenue Cycle Operations Analyst is responsible for maintaining the integrity of cash for both Boston Medical Center (BMC) and Boston University Medical Group (BUMG). The Revenue Cycle Operations Analyst is responsible for ensuring maximum efficiency and accuracy of accounts receivable balances through payment posting and credit and refunds oversight. The Revenue Cycle Operations Analyst is also responsible for monitoring, working and assessing various workqueues within the Electronic Health Record (EHR) system and working with IT to improve system workflow based on trends and patterns identified. The Revenue Cycle Operations Analyst is responsible for developing policies and procedures, as well as supporting the business operations for assigned functions within the Revenue Cycle Operations team and in support all revenue generating departments.
The responsibilities will include: monitoring EFT transactions and bank statements; posting EFTs and completing manual posting, partnering with the Cash Processing Manager and Sr. Revenue Cycle Operations Analyst to correct daily and monthly reconciliation discrepancies; and performing ad-hoc analytical tasks as assigned. The Analyst acts as a liaison working with staff within the departments on tasks related to incorrect posting and researching missing payments. The Revenue Cycle Operations Analyst functions as a subject matter expert in small size projects and works to create a positive, constructive, and supportive working environment.
This position will work with other internal Finance team members, Department Administrators, the Treasury Department, third party billing vendors and internal/external customers.
JOB REQUIREMENTS
EDUCATION:
- Associate’s degree in Business/Healthcare related field preferred or equivalent combination of formal education and work experience.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
- None
EXPERIENCE:
- One to three years minimum recent experience in healthcare cash processing, finance, patient accounting and/or physician billing, preferably in an Academic Medical Center setting.
- Experienced and proficient in use healthcare applications including, but not limited to Epic, Onbase, Payer Portals, Pay Plus, Instamed.
KNOWLEDGE AND SKILLS:
- Able to excel in a complex, demanding environment with time-sensitive deadlines.
- Proven abilities in problem management, process analysis, and root cause analysis.
- Ability to communicate analysis including trends and opportunities to stakeholders both verbally and through writing
- At minimum, intermediate level of proficiency with Window based software, including but not limited to Microsoft Word, Outlook, Excel and PowerPoint
- Excellent presentation skills and interacting with senior levels of hospital management and with physician leaders.
- Excellent organizational and project management skills.
- Highly responsive to manage time effectively, attention to detail, and follow through.
- Strategic thinker with business acumen.
- Superior analytical skills to evaluate information gathered from multiple sources and synthesize into actionable information
- Excellent writing, interpersonal and organizational skills
IND123
Req id: 26004
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