Boston Consulting Group | Operations Analyst | Boston, MA | United States | | 17 Oct 2022

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Job Location: Boston, MA


The Operations Associate will primarily support the Global Procurement organization by delivering global supplier onboarding & maintenance as a part of Procurement Service Centre (PSC). Reporting to Senior Sourcing Excellence Manager, you will ensure systems and process are updated to accelerate value proposition for the company.

  • Support the Supplier intake / onboarding process and act as the procurement point of contact for the same.
  • Support supplier maintenance process providing time zone, language, and local office coverage for all supplier and business issues.
  • Adhere to the SLA for various operations activities to be undertaken by supplier management(SM) service line under procurement service center (PSC).
  • Ensure accuracy and timeliness of completion for all supplier management support tickets/incidents and escalations routed to PSC.
  • Ensure a strong governance mechanism is in place for effective supplier on boarding including risk attributes gathering, due diligence checks and risk assessment.
  • Manage/Collect/Load all necessary documents for suppliers e.g., Regulatory/compliance /tax/legal documentation in the system including following up to get the same.
  • Maintain Vendor Master Data in our system to a high level of data integrity, and in our Vendor Portal also manage suppliersโ€™ distribution list and mass mailing.
  • Acting as liaison with Accounts Payable regarding invoicing issues, supplier terms.


  • Highly self-motivated with the ability to drive change in a global organization with minimum supervision
  • Strong verbal and written skills.
  • Highly Service-oriented, anticipates the needs of others and work proactively to seek opportunities to support others
  • Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics
  • Team player, highly motivated, energetic, resourceful, and friendly
  • Timely, flexible, and able to work under pressure
  • Highly organized, detail oriented and able to handle multiple projects
  • High level of initiative and resourcefulness
  • Comfort with ambiguity and iterative process


  • University degree or equivalent
  • 2+ years of experience preferably in a service center, managing supplier intake operations, running related procurement operations or procurement consulting
  • Experience of managing SLA and performance for support
  • Excellent interpersonal skills and oral and written communication skills with experience of managing multi-geographies across time-zones
  • Proficiency in Microsoft suite (Word, Excel, and PowerPoint),
  • Proficiency in Purchase-to-pay tools (e.g., Coupa, Ariba, Emptoris, Oracle, etc.)
  • Global experience within the professional services industry to procurement or related function


BCG spends ~$1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG.

The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 18 months, weโ€™ve embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration.

The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston, and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Jyotish Jyotish - Career & Life Prediction

Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change.


Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.

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