Job Location: Irving, TX
Job Detail:
Analytics and Technology Solution Implementation: Business Analytics Grp Manager, SVP
As part of the Fraud Analytics & Modeling organization, this role manages technology solutions, testing and deployment of critical and cutting edge analytical and modeling solutions. This role requires to guide a team of testers, analysts and other tech resources supporting Citi’s North American and global credit card and retail bank businesses. Responsibilities also include leveraging technology partners to review, assess and plan rollout of in plan fraud solutions including Machine Learning & Artificial Intelligence based fraud models.
This role partners closely with Technology, Fraud Policy, Operations, and various other partners to deliver on technology investments by successfully implementing fraud tools and technology solutions to improve fraud risk and control.
Responsibilities:
- Drive innovation through thought leadership by guiding the design, development, deployment, and ongoing monitoring and management of fraud risk decision strategies across multiple technology platforms.
- Lead and develop a team of highly skilled data analysts to design, code, train, test, deploy, and iterate on fraud related use cases to achieve measurable outcomes (e.g. loss avoidance, expense optimization, etc.) that balance fraud risk, client experience, and operational business goals.
- Partner with technology and cross functional teams to seek out and exploit opportunities to integrate data, behavioral intelligence, and decisioning across multiple technology solutions including Artificial Intelligence and Cloud-based solutions initiatives focused on Fraud Management.
- Advise internal business partners providing guidance for fraud new technology solutions including products and policy decisions supporting book of work or incremental changes.
- Continually assess manual and automated processes to identify potential Risk & Control gaps and develop strategies to close vulnerabilities.
- Collaborate with cross-functional partners and executive management to define strategies that balance risk and return; holds self, seniors, and peers accountable to openly collaborate and determine the best possible solutions.
- Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities.
- Evaluate various vendor fraud solutions and lead proof of concept analysis as required
Qualifications:
This is a detail-focused and analytically oriented environment requiring the ability to work on multiple projects concurrently. The ideal candidate should have:
- 8+ years in fraud and/or technology; experience in technology & analytics or relevant area preferable. 5+ years people management experience, direct or indirect.
- Extensive experience working with payment processing, authentication, fraud detection systems & capabilities, and working knowledge of ML modeling and model implementation at a financial institution.
- Demonstrated ability to work with technology, product teams/owners, and senior executives to influence and guide complex technology solutions to effectively mitigate fraud loss, customer experience, regulation, and reputational risk.
- Professional verbal, written and interpersonal communication skills with proven ability to develop and drive a strategic vision with proven results in execution.
- Effective coaching, mentoring and talent development skills; ability to identify development areas, provide actionable feedback, and inspire a team towards excellence.
Education:
- Bachelor’s Degree required in Information Systems, Computer Science, or other analytical or quantitative discipline. Master’s Degree or PhD preferred.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Decision Management
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Job Family:
Business Analysis
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Time Type:
Full time
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Primary Location:
Irving Texas United States
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Primary Location Salary Range:
$150,940.00 – $226,410.00
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the EEO is the Law poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
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