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Job Location: Kansas City, MO
Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.
No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.
About This Job
How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today’s growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers’ needs!
Commerce Bank is looking for a Business Analyst in Commercial Payments. This newly created role will serve as subject matter expert within the Commercial Card business line to proactively manage revenue share processes from end-to-end. This position will manage close to $100 million dollars in payments. It is critical the candidate ensures accuracy and timeliness to the prioritization of system enhancements, process improvement, and data.
The other area of focus for this role is to work across multiple business lines within the department, as well as with individuals across the Bank, to thoroughly vet Salesforce system enhancement requests by evaluating processes and helping to provide requirements. This person will also prepare documentation and conduct training to assist with end-user adoption of system changes.
Essential Functions
- Review data and compare reports, trends, variance analysis to identify discrepancies and patterns
- Collaborate with programmers, engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications
- Create appropriate documentation for stakeholders, end users, and scope of responsibility
- Analyze business problems and determine a solution
- Drive identification of requirements across business units through thorough processes evaluation and train end-users on process and/or system changes
- Help business leaders identify desired outcomes and help develop a prioritized roadmap while gaining alignment across different business units
- Monitor and escalate risks and issues, as appropriate
- Adhere to project deadlines and commitments
- Exceed customer expectations of professionalism
- Lead and facilitate meetings
- Participate in cross-functional teams
- Performs other duties as assigned
- Hybrid work location with anchored days Tuesday -Thursday
Knowledge, Skills & Abilities Required
- Ability to work independently and be effectively proactive in a relatively unstructured environment
- Experience working with multiple business areas
- Exhibit commitment and a sense of ownership by serving as a strategic partner to help move the organization forward
- Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence
- Ability to deal with ambiguity and decipher what is needed
- Ability to prioritize tasks and work on multiple assignments with minimal disruption
- Actively seeks to develop awareness of objectives and how they relate to broader organization goals
- Actively seeks to grow & develop, holds themselves responsible for success & problems
- Exercises good judgment regarding when and how to escalate issues
- Experience generating process documentation
- Experience with end-user training and education
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate level proficiency with Microsoft Word, Excel and Outlook
Education & Experience Required
- Bachelor’s degree or equivalent combination of education and experience required
Location: 1000 Walnut St, Kansas City, Missouri 64106
Time Type:
Full time
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