Job Location: Broomfield, CO
A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value.
Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are!
The Planning Operations System Analyst will ensure the successful stabilization of the Crocs planning systems, and support users in day-to-day operations. They will support the planning function data and analytics initiatives, and administration of planning tools.
WHAT YOU’LL DO
- The key role of the Analyst is to ensure system is functioning, as expected. Partners with multi-functional internal and external teams on bug identification, prioritization, management, tracking, testing, and deployment
- Performs regular maintenance to keep system functioning for business users, including but not limited to running algorithms and publishing final data sets
- Performs routine data verification and system performance checks to ensure data quality is accurate
- Performs approved configuration improvements. Upon approval, leads improvement from request phase to launch via partnering with business/systems team to define needs, coordinating data, running deployment schedules, facilitates user acceptance testing (UAT), and deployment
- Partners with business to align system needs to their processes. Supports ongoing process definition and documentation (as it relates to the system), provides side-by-side operational support for process execution, and work with business teams to adjust activities/due dates based on new processes and/or system slippages
- Provide ongoing support to current module user base via system troubleshooting, office hours, new user training and onboarding, and weekly communications (ex. system bug / enhancement and new functionality updates)
- Partners strongly with relevant internal Planning/Ops Data team, Merchandising, Category Management, Planning EDW Data, IT, Data Governance teams, and external system support teams
WHAT YOU BRING TO THE TABLE
- Bachelor’s degree focused business, IT, supply chain, planning or related field is required. Professional experience, beyond requirement, in a related filed may substitute for a degree requirement on a year for year basis
- 1-3 years in IT, data, systems planning and/or supply chain; highly desirable to be within a multichannel and global setting particularly in the apparel / footwear business
- Experience with o9 planning software is a plus
- Experience or familiarization with Demand Planning, Open to Buy (OTB), Merchandise Financial Planning (MFP), Integrated Business Planning (IBP) and Inventory and Service level planning is ideal
- Experience in Microsoft Excel, Access, and Business Analytics Tools is required
- Ability to articulate business requirements and formulate concise solutions to sophisticated problems
- Strong organizational and detail management skills
- Good communication, analytical and problem-solving skills required
- Strong multi-functional collaboration skills
- Proficiency in English required
Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Title: Planning Operations Systems Analyst
Job Level: Individual Contributor
Career Level: CL3
Salary Range: $55,000 – $75,399
Workplace Persona:Collaborator (hybrid work schedule; in office 60-80%)
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
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