Job Location: Bristol, CT
The Human Resources Specialist serves as a sounding board and provides advice to employees/clients on the appropriate interpretation and application of HR policies, processes, and practices. The person in this role has the ability to take ambiguous situations and provide clarity. They work with functional subject matter experts, team members, and leaders to complete tasks. They are also the main point of service contact for client related questions and business issues including but not limited to HR policies, processes, leaves of absence, corrective actions and staffing needs involving hiring approvals and position management. This role is expected to assess, prioritize, and act on client requests as needed and communicate needs that require additional support to the appropriate source. (e.g. Employee Relations, Compensation, Organization Management, Talent Acquisition, Global HR Operations).
Responsibilities :
- Establishes and maintains strong relationships across the client group and cross-functional HR partners
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Assists in advising/providing guidance in the administration of HR related policies and procedures, to include:
- Position Management – in partnership with GHRO and the Segment Org management team
- Organizational chart management for client areas (where applicable as this is sometimes done by the business)
- Provides information to leaders and HRBP’s in the development of talent solutions, resources for career development, client specific learning opportunities and/or job descriptions for recruitment
- Proactively documents, maintains, and organizes area practices and protocols related to HR policy administration and standards
- Administration of local recognition programs and employee development offerings such as Lunch & Learns, partnership on Townhalls, New Hire Welcome lunches, Speaker series, etc.
- In partnership with GHRO and leadership, coordinates off-boarding related activities – to include HR partnership on sensitive separations, etc.
- Partners closely with TA on recruiting related activities.
- Runs and utilizes reports and talent dashboards that measure talent efforts and provide predictive analytics for future changes or decisions.
- Assists HRBPs with key talent processes including performance management, talent reviews & compensation planning.
- Participates in/leads special projects and project planning
- Create reports and/or presentations that discuss the findings of a research effort or project – be able to present information and show key findings to a variety of leaders, peers, clients, and partners
- Prepares HR related communications- designs, writes, coordinates execution
Basic Qualifications :
- Bachelor’s Degree preferred, advanced degree a plus (Business, Psychology, HR, or related area)
- Minimum 1-3 years’ experience in an HR client facing professional role
- Strong service orientation with a demonstrated ability to effectively partner – both internally and externally
- Ability to effectively manage project work while balancing priorities
- Strong verbal and written communication skills with an ability to communicate at all levels within the organization
- Solid knowledge of HR systems, policies and processes including SAP (Display HR Master Data, Org hierarchy overview, and Display position), hiring approval process, performance management process, and talent and succession planning processes.
- Approachable style: ability to connect with employees/managers and establish rapport
- Proven ability to work with confidential information – while exercising sound judgment and decision making
- Ability to thrive in a fast-paced, highly ambiguous environment – while being flexible, adaptable, and demonstrating an ability to problem solve
- Proficient in Microsoft Office: Excel, Word, Power-point, Outlook; SAP and or Workday experience preferred
Preferred Qualifications:
- Experience with Visio, Excel (advanced), Tableau, Smartsheet
- Experience leading/executing HR projects & communications
- Demonstrated ability to analyze large data sets and produce multi-dimensional data analysis
- Ability to balance process and creativity of solutions
- Demonstrated ability to work with various levels of leadership
- Experience with compensation practices and HR systems
Required Education :
- Bachelor’s Degree preferred, advanced degree a plus (Business, Psychology, HR, or related area)
Preferred Education :
- Bachelor’s Degree preferred, advanced degree a plus (Business, Psychology, HR, or related area)
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