Ellucian | Business Analyst | Nelsonville, OH | United States | BigDataKB.com | 2022/10/29

0
25

Before u proceed below to check the jobs/CVs, please select your favorite job categories, whose top job alerts you want in your email & Subscribe to our Email Job Alert Service For FREE

 

Job Location: Nelsonville, OH

Together we are powering the future of Higher Education

Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

About the opportunity

At Hocking College, the Business Analyst will assist members of the organization utilize the College’s enterprise applications and information systems in a manner that maximizes student success and retention. The Business Analyst will lead projects to improve information systems, implement new software, and develop data integrations. Emphasis will be placed on support for off the shelf software products and solutions with minimal customization. Ability to understand or perform simple coding may be necessary to maintain information systems or perform data queries. Customer service is an important component of daily operations as the Business Analyst works with customers to perform technical troubleshooting, system administration, and project planning. The Business Analyst is expected to help the IT Department maintain enterprise applications using application lifecycle management methodology. Techniques such as data modeling and business process engineering may be necessary to increase information systems efficiency and productivity. This position reports to the Director, Application Services.


Where you will make an impact

  • Provides functional and technical assistance by responding to inquiries regarding errors, problems, or questions with programs, processes, and reporting

  • Provides functional business process analysis and redesign assistance by partnering with customer business units and appropriately recommending efficiencies and improvements

  • Troubleshoots errors and issues encountered by end users and provides resolution to solve issue to client’s satisfaction

  • Analyzes code to find causes of errors and revises programs as required to meet industry best practice solutions.

  • Partners with manager, site TM staff, and client end users to gather requirements about business process flow, application intent, functions, features, data, input, and output requirements, internal and external checks and controls, hardware and operating system environment, and interfaces with other systems.

  • Creates test transactions and runs tests to find errors and confirm program meets specifications

  • Assists client with identifying data integration points and functional dependencies within the Colleague ERP system and to third-party systems.

  • Advises on key communications needs for Colleague modules and maintenance upgrades and provides input and direction for remote Colleague resources.

  • Serves as a resource in the areas of client/server architecture, relational database design, networking and communications, systems analysis, systems programming, systems administration, document imaging, job scheduling or a combination of specialties.

  • Works closely with project management and remote technical teams to support successful deployment of initiatives and business process analysis efforts

  • Works with client to develop functional requirements and data mapping specifications.

  • Creates and Updates ticket tracking system (ServiceNow) with pertinent information

  • Writes and maintains documentation of changes to computer code, programs, and functional specifications


What you will bring

  • At least five years related experience and/or training; or equivalent on-the-job experience

  • 3+ years of experience and expert functional/technical knowledge in the Colleague ERP application preferred

  • Experience with Ellucian Colleague ERP, CRM Recruit, CRM Advise, ILP/Ethos preferred, other Higher Education Student Information Systems experience allowed

  • Experience and expertise with MS SQL, T-SQL and/or other data related reporting tools

  • Experience with Entrinsik Informer reporting tool

  • Thorough technical knowledge in development of methodologies, design, and implementation

  • Understanding of specialty areas such as client/server architecture, relational database design, document imaging, job scheduling, systems administration or a combination of areas.

  • Effective skills in research and analysis, project planning and implementation.

  • Good understanding of entire development and implementation process, including specification, documentation, and quality assurance

  • Understanding of higher education related business processes in one or more of these areas: Finance, Student Registration, Student Admissions, Financial Aid, Human Resources/Payroll, or Institutional Development

  • Strong interpersonal communication skills and the ability to maintain effective working relationships with clients, co-workers, and vendors

  • Excellent decision-making, time-management, and planning skills

  • Customer-centric approach to problem-solving

  • Experience working with clients to gather requirements for developing software

  • Must be a self-starter and motivated to move projects forward

  • Ability to manage competing priorities in a highly demanding environment


What makes #Ellucianlife

  • Comprehensive health coverage: medical, dental, and vision

  • Flexible time off

  • 401k & Bright Plan – to help you save for the future

  • Thrive Flex Program that allows you to contribute towards your health, financial or learning interests

  • 5 charitable days to support the community that supports us

  • Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.

  • Parental leave

  • Employee referral bonuses to encourage the addition of great new people to the team

  • We Foster a learning culture with:

  • Tuition Reimbursement Assistance

  • Professional development opportunities

#LI-JW1

#LI-onsite

Additional Information:

Req ID: 5675
Hiring Type: Full – Time
Level of Experience: Mid-Career
Remote: No
Travel Required: None




Apply Here

Submit CV To All Data Science Job Consultants Across United States For Free

LEAVE A REPLY

Please enter your comment!
Please enter your name here