Federal Reserve Bank of San Francisco | Operations Sr. Business Analyst – Facilities Management | Salt Lake City, UT | United States | BigDataKB.com | 2022/10/29

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Job Location: Salt Lake City, UT

Company

Federal Reserve Bank of San Francisco

While the SF Fed is a Reserve Bank, we’re not what you might expect. We’re unreserved here. That means we seek new and diverse perspectives. We spark conversations and encourage debate. We build opportunity. We pursue careers that are true to ourselves. We are looking for people who want to help our country reach its full economic potential. When you join the SF Fed, you join a team of people working together to promote an inclusive economy that works for everyone. We empower our people to balance their life and work responsibilities. That’s why we offer a flexible hybrid work model that allows you to collaborate with office colleagues on some days, and work from home on others.

At the SF Fed, we believe in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve. The SF Fed is an Equal Opportunity Employer.

The Federal Reserve Bank of San Francisco is seeking an Operations Sr. Business Analyst. As the Sr. Business Analyst, you will provide direct support to the Business Operations Manager for the Federal Reserve Bank Facilities Management group. This position will work closely with leadership to analyze trends and data, identify operational gaps, develop and administer process and operational improvements, and continually evaluate and improve support performance. This role will assist and potentially lead special efforts and projects in support of our operations.
Our ideal candidate is someone that is a forward thinker, future focused and has a propensity in leveraging technology to enhance operations and improve overall efficiencies.
Location: Ideally, our ideal candidate would be in a commutable distance to our Salt Lake City branch location. Other locations we are open to within our district such as Seattle, San Francisco, and Los Angeles are available if you live in commutable distance to these offices.
Highlights of Responsibilities:
  • Provide direct support to the Business Operations Manager for the Federal Reserve Bank Facilities Management group. This position will work closely with leadership to analyze trends and data, identify operational gaps, develop and administer process and operational improvements, and continually evaluate and improve support performance.
  • Assist and potentially lead special efforts and projects in support of our operations.
  • Utilizing business line knowledge and analytical abilities, the successful candidate will work with leadership to provide recommendations, insights, and tactical strategies into improving business line operations to include but not be limited to administrative support, communications, business continuity, information security, health and safety, real estate, and specialty projects.
  • This role is highly collaborative and customer focused, and the successful candidate will work closely with customers to actively listen, interpret needs, and convey a sense of duty. Additionally, cross-functional work with stakeholders will be critical to gain an understanding of customer facing tools, resources, and technologies.
  • Have the ability to model potential business strategies mitigating obstacles that hinder efficient utilization of these resources.
  • Prepare and evaluate new or alternative business workflows; participate on and possibly lead implementation of those workflows.
  • Partner with key stakeholders, sometimes including external parties, to better understand customer facing tools and technologies, assess and address internal needs, and model the outcome of potential business strategies.
  • Participate on and possibly lead team projects/programs to address business issues; project manage ongoing initiatives via meeting management, document organization, and follow ups. Partners with cross-functional leaders to ensure successful project/program completion.
  • Develops forecasts, insights, gap analysis, recommendations, future needs, and strategic and/or tactical plans based on business data, and knowledge of business processes/operations
  • Develop, maintain, manipulate, and analyze spreadsheets and databases for department, extracting data from other systems as necessary; develops metrics to track performance.
  • Develop and enhance usability and impact of existing tools and resources such as MS Teams, SharePoint, and other customer facing applications and technologies.
  • Collaborate with our partners such as IT, P+C, Procurement, and Diversity to identify and reinforce service/product offerings.
  • Continually evaluate our support model through self-audits and customer feedback. Develop reporting and recommendations to mitigate performance gaps promoting continual improvement
Requirements:
  • Bachelor’s degree or equivalent experience
  • 5+ years of relevant work experience
  • Strong proficiency in MS Office Suite
  • Demonstrated ability to oversee and execute multiple diverse projects timely
  • Proven ability to collaborate, build relationships and influence individuals at all levels
  • Strong organizational skills with the ability to perform well under pressure while managing multiple priorities with competing demand for resources
  • Excellent written, oral, and interpersonal communication skills
Preferred:
  • Advanced working knowledge of MS Office suite
  • Experience with designing and creating Tableau visualizations
  • Experience with SharePoint and Web Design
  • Project Management Experience
Perks:
  • Competitive pay + bonus plan granted based on performance.
  • Generous health, dental + vision insurance coverage as well as self-care and mindfulness resources.
  • Competitive retirement benefits including pension and employee matching 401k like program.
  • Flexible time off for vacation, to care for oneself and family, or pet because we respect the need for work/life harmony.
  • A clear career path with opportunities for development, both personally and professionally which includes tuition reimbursement for college and master’s degree as well as profession certifications.
  • Volunteer time off to give back to your community.
The Federal Reserve Bank of San Francisco is an Equal Opportunity Employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
All employees must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank’s vaccination policy; the Bank will provide accommodations as required by law for individuals unable to be vaccinated due to medical condition or sincerely held religious belief.
Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)


The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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