JPMorgan Chase Bank, N.A. | CCB Risk – Auto Dealer Commercial Services Business Analysis – Sr. Associate | Chicago, IL | United States | BigDataKB.com | 13 Oct 2022

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Job Location: Chicago, IL

Organization Description

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Employer Description

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

Job Description

Dealer Commercial Services (DCS) is a commercial lending unit within the Consumer & Community Banking – Auto Finance line of business. We specialize in wholesale lending to new car dealers in the US. DCS provides floorplan, real estate, acquisition and commercial loans, along with cash management, derivatives and wealth management. We are the second largest bank owned floorplan lender in the US.

As a Business Analyst in Dealer Commercial Services, your role is to support Transformation initiatives aimed at increasing credit analyst and underwriter efficiency though automation of manual processes. This includes identifying project opportunities, working with Credit partners to define requirements, liaising with technical teams to implement solutions, and verifying functionality through testing. A successful candidate must have excellent problem solving skills, be able to analyze data, and recommend solutions. Your role will require partnership within the Risk organization and beyond.

Responsibilities

  • Participate in discussions with stakeholders, SMEs and development teams. Document results in email, presentations, and/or process flows
  • Author requirements documents for proposed projects/solutions; provide clarifications to technical team
  • Validate solutions through system and user acceptance testing efforts, including writing test cases/scripts, verifying results, logging issues, and following through to resolution with appropriate partners
  • Investigate technical or business issues using data and problem solving skills; extract data from credit reporting tools, analyze results, and make recommendations
  • Proactively assess project impacts, validate assumptions, and escalate concerns to manager
  • Deliver high quality work products on time, with an understanding of the priority of each
  • Brainstorm possible solutions and evaluate automation alternatives
  • Assist in preparing presentation materials for senior management
  • Clearly communicate and develop partnerships across multiple teams and levels within the organization, while maintaining positive relationships with all. Advocate for the needs of the organization

Qualifications

  • Bachelor’s degree
  • 3-5 years of work experience in the Financial Services industry. Experience in Wholesale Credit Risk and/or in the Automotive industry is a plus
  • 3-5 years in a business analysis role, authoring requirements for end user applications, in a user acceptance testing role, or equivalent
  • Proficiency in Microsoft Office, including Excel and PowerPoint. Visio is a plus
  • Hands-on experience in roles following the systems development lifecycle. Knowledge of best practices in project management methodologies (E.g. Agile)
  • Detail oriented, ability to document detailed business requirements, conduct data analysis, and verify results
  • Experience working with reporting tools such as Business Intelligence or Tableau. Experience with workflow or automation tools is a plus
  • Strong aptitude for learning which is required to understand the business and associated processes/systems
  • Demonstrated excellent verbal and written communication skills; effectively interact with and influence a diverse set of business and technical stakeholders
  • Innovative, strategic thinker who can work independently to solve problems, and manage multiple tasks and competing priorities
  • Flexibility and adaptability – ability to change direction based upon stakeholder or management direction
  • Positive team player with a good work ethic, proactive mindset, and superior judgement
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans




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