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Job Location: Illinois
Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments when a hurricane lands or when a fire breaks out. And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department Overview Our IT organization isnt just here to support our business. Were here to reinvent it by changing the way our customers, partners, and employees interact with our company. To do that, were looking for people who bring great ideas and who make our partners ideas better. Intellectually curious advisors not order takers who focus on outcomes to creatively solve business problems. People who not only embrace change but also who accelerate it.
Job Description
The desired candidate will be a vital part of the Global IT team with a proven track record of designing, troubleshooting, and problemsolving to address challenges and opportunities within the New Product Introduction domain. The candidate will be responsible for working with business and IT leads and working with the development team in the planning, design, and development of new projects. She is expected to understand the crossbusiness requirements that form a product or solution. Will be expected to participate in scrubs of items that form the product and feature pipeline. The role needs the candidate to closely work with the developers and crossfunctional track IT subject matter experts. A person who is passionate about improving business processes, and helping our business partners envision the future & how we enable it.
Basic Requirements
Scope of ResponsibilitiesExpectations
Work with business partners across all business functional areas primarily Services to understand their requirements and develop creative solutions
Understand the various business group organizations and objectives to drive valued outcomes
Partnering with business leads to understanding the demand, Offers, determining creative solution designs, and driving dialogue on streamlining offers within guard rails.
Determine the objectives of an assignment, and exercise judgment in selecting methods, techniques, and evaluation criteria to achieve measurable business outcomes
Collaborate effectively with both business and IT partners across all functions through prioritization cadences to meet commitments. Work through issues and challenges to complete tasks on time and on budget.
Translate rapidly transforming business needs into functional requirements, including proposing alternative solutions or options for implementation.
Standardize the New Product Introduction onboarding process by setting onboarding standards and guardrails
Interact closely with other IT product BAs to manage any changes & ensure standardization and adoption of solutions
Support realtime operational systems through leadership and guidance on resolving complex development and technical issues
Implement engagement review and quality assurance procedures as measured by goals and business satisfaction.
Identify, define and enable managed delivery metrics and reporting
Behavioral CharacteristicsSkills
Detailoriented, proactive & demonstrates independent thinking and problemsolving ability
Ability to think strategically and suggest creative solutions
Ability to synthesize complex requirements into simple business practices
Passionate about customer satisfaction and learning about the business
Ability to work within tight timelines and able to adapt to changing priorities
Proactive approach and enthusiasm for problem identification and solving
Ability to establish and maintain excellent working relationships with business contacts, IT developers, and external partners
Experience with Agile methodology for project delivery
Excellent communication and interpersonal skills
Ability to communicate to a wide variety of audiences, both business and technical at functional and executive levels
NOTE ALL CANDIDATES MUST RESIDE IN US.
Basic Qualifications
Education Bachelors degree in Computer Science andor related field.
743; years of professional work experience in IT with 243; years of Business Analyst experience.
LIMP2
LIREMOTE
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions39; customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.
Travel Requirements None
Relocation Provided None
Position Type Experienced
Referral Payment Plan Yes
Our U.S.Benefitsinclude
Incentive Bonus Plans
Medical, Dental, VisionbenefitseffectiveDay 1
401K with Company Match and Day 1 vesting
9 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran39;s status, or, any other protected characteristic.
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