Industry Type:
BFSI / Fintech / NBFC

Job Detail:
Senior ServiceNow Developer, Morningstar India Pvt Ltd

Morningstar India Pvt Ltd is seeking a ServiceNow Developer to work within the Corporate Systems teams.

The Area: The Corporate Systems team manages and supports Morningstar’s Corporate platforms like ServiceNow, Oracle ERP, Salesforce etc. used globally across IT Operations, HR, Marketing, Sales and Finance. Our primary responsibilities include:

• Providing day to day support for Morningstar employees in the platforms and technologies they use to effectively market, sell, provide service and collect revenue for our products.
• Offer guidance and technical expertise to all employees and business units as it relates to use of Corporate applications.
• Implement system improvements for improved operational efficiencies and compliance alignment across teams and business units.
• Maintain and update Corporate systems to keep them updated from a security and release perspective.
• Work with application vendors and internal resources to ensure ongoing integrity and availability of applications.
• Provide a centralized way of tracking and managing Corporate systems processes and procedures.

The Role: We are seeking a skilled and experienced Senior ServiceNow Developer to join our dynamic ServiceNow team in Corporate Systems. The ideal candidate should possess a strong technical background in ServiceNow development and IT/HR Service Management practices. You will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring seamless integration with existing systems and business processes.

This position is based in our Mumbai location at Vashi, Navi Mumbai and we follow a hybrid work policy.

Responsibilities:

• ServiceNow Configuration and Development: Experience with the design, configuration, and development of ServiceNow applications, modules, flows, and interfaces to meet the organization’s HRSD, ITSM, and/or ITAM (hardware) requirements.
• Strong knowledge and experience across ServiceNow product and process areas; HRSD, Hardware Asset Management, and ITSM preferred.
• Service Catalog Development: Create and maintain a user-friendly Service Catalog, including service offerings, request workflows, and service-level agreements (SLAs).
• Collaborate across the ServiceNow platform team and business stakeholders to understand business needs and translate them into technical specifications and functional requirements for ServiceNow solutions
• Integration and Data Migration: Collaborate with other teams to integrate ServiceNow with other IT systems and third-party applications. Manage data migration tasks when required.
• Reporting and Dashboards: Develop custom reports, performance analytics, and executive dashboards in ServiceNow to provide real-time insights into IT/HR service performance and key metrics. Experience with Performance Analytics a plus.
• Continuous Learning: Stay up-to-date with the latest ServiceNow features, tools, and best practices.
• Proactive Improvement: Identify opportunities for improvements and provides recommendations for improvements to optimize ServiceNow solutions.
• Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations and developments to ensure system stability, reliability, and accuracy. Lead and drive for test automation.
• Documentation: Maintain comprehensive technical documentation for all ServiceNow configurations, customizations, and developments.

Requirement:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5-8 years of working experience as a ServiceNow Developer, preferably with HRSD and/or ITAM product expertise.
• ServiceNow Certified Application Developer (CAD) certification is highly desirable.
• Proficiency in JavaScript, HTML, CSS, and XML with hands-on experience in ServiceNow scripting and development.
• In-depth knowledge of ITIL processes and best practices for IT Service Management.
• Strong analytical and problem-solving skills to design effective ServiceNow solutions.
• Ability to work collaboratively in a team-oriented environment, effectively communicating complex technical concepts to both technical and non-technical stakeholders.
• Excellent organizational and time management skills to handle multiple projects simultaneously.
• Understanding of Agile development methodologies is a plus.

Morningstar is an equal opportunity employer.

I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

Apply Here:

Industry Type:
HR / Staffing

Job Detail:

Job Title: ServiceNow Architect

Years of Experience: 10+ Yrs

Primary Skill: CMDB, ITSM, GRC, exposure on most of the ServiceNow modules

• In-depth knowledge and experience on various IT Services of ServiceNow tool like ServiceNow Administration, Incident and Problem Management, Service Catalog Requests, Configuration Management Database (CMDB), Discovery and Service Mapping, Reporting, Integration with Web Services.
• Designed and implemented complex solutions within the ServiceNow platform to meet the business requirements by collaborating with various stakeholders.
• Worked on various ServiceNow integrations like LDAP (Active Directory), SSO, web services integration (REST, SOAP, WSDL), Slack, Mid Server, SolarWinds, another ServiceNow Prod instance.
• Experience in customizing ServiceNow modules and applications using Business Rules, Client Scripts, UI Scripts, Scripts include, UI policies, UI action, Workflows, Flow Designer, SLA workflow.
• Good knowledge of CMDB, Business services and Configuration item (CI) relationships. Worked on various CMDB functionalities like Duplicate Task Remediate workflow, Data Certification, Data Manager Policy, CI Lifecycle Management, Normalization, CMDB Health Dashboard, CI Class Manager, IRE rules, Service Graph Connectors.
• Implemented ServiceNow Discovery and Service Mapping for on prem and AWS cloud applications.

Note: UAN and BGV is mandatory

Interested candidates can also reach out anmolika.saxena@truelancer.com.

Apply Here:

Industry Type:
IT / Software Dev

Job Detail:

Title: ServiceNow Developer – Technical Lead

Location: Chennai/Hyderabad/Mumbai/Kolkata/Gurgaon/ Pune/ Bangalore

Min Exp : 8yrs relevant experience on ServiceNow Core Platform administration & Integrations.

Min Skillset :Worked on ServiceNow products (ITSM/SPM), JavaScript, Angular JS, HTML/CSS.

Min Certifications : Mandatory to have CSA (Certified ServiceNow Admin), Good to have CIS/CAD.

Responsibilities for ServiceNow Developer.

• ServiceNow Developer with experience in ITSM, SPM etc, Configure/Enhance the ServiceNow Platform to meet the Identified Business requirements and Functional needs.
• Utilize ServiceNow Plugins/Automation tools to build Innovative Solutions.
• Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file based transfers, etc.
• Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes.
• Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each option.
• Participate in user story grooming session, elaboration and design sessions.
• Review user stories to understand requirements and technical architecture documentation for solution.
• Troubleshoot any errors found in the ServiceNow configuration.
• Complete the deployment of solutions across sub-production and production environments.
• Provide training for each tools functionality both in person and through using other methods.
• Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform.
• Identify Gaps and Commit to the Continuous Improvement.
• Ensure that ServiceNow standard practices are utilized for all configurations and customizations.
• Create the technical, functional, upgrade/build/configuration documentations and release notes.
• Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes.
• Adhere to the best practices during deployment of solutions across Sub-Production and Production environments.
• Review user stories to understand business needs and technical architecture documentation for solution.
• Should be flexible to accommodate Project support hours.
• Establish and enforce development standards, best practices, and coding guidelines.
• Lead and mentor the team, fostering a collaborative and innovative environment.
• Develop and articulate the strategic vision for the ServiceNow platform, ensuring alignment with organizational goals and objectives.
• Possesses in-depth functional and technical understanding of any necessary processes and functions in the business.
• Provide advice on how business services are delivered with a vision for improvement.

Required Qualifications.

• Minimum of 8 years, ServiceNow Platform maintenance experience in a Large – Complex environment is required.
• Advanced ServiceNow technical skill – UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACL’s, Import Sets, Transform Maps and Update sets.
• Advanced Knowledge and experience with JavaScript, HTML, CSS, Bootstrap, JSON, REST and SOAP.
• Should be an Subject matter expertise, who will act as Technical Product Advocate by designing / developing / supporting various ServiceNow Products; with a blend of expertise in ITSM, SPM within ServiceNow platform.
• Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions.
• Experience with Asset, CMDB, Orchestration and ServiceWatch.
• Leads & guides Team / Manage major project deliverables.
• Proficient in Agile development and all phases of the Application Development Lifecycle.
• Must be professional, well-spoken and able to interact with onsite teams and customers.
• Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise.
• Strong problem solving and analytical skills.

Preferred Qualifications:

• ITIL v3 / v4, Agile
• Agile / Scrum Certified.
• Good to have ServiceNow CIS (one or more areas e.g. ITSM, ITBM, HRSD, CSM etc.)

Apply Here:

Industry Type:
BFSI / Fintech / NBFC

Job Detail:
Location(s):

• Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN

Line Of Business: Technology Services Group(TSG)

Job Category:

• Engineering & Technology

Experience Level: Experienced Hire

Senior Systems Engineer – ServiceNow Administrator

The Senior ServiceNow Administrator will play a pivotal role in overseeing and enhancing Moody’s ServiceNow environment, driving technical excellence and strategic alignment with business objectives. This role combines advanced hands-on administration, leadership, and strategic guidance to ensure the platform’s health, scalability, and efficiency. The Senior ServiceNow Administrator will lead efforts to establish and uphold best practices around platform governance, instance strategy, integrations, and technical design while mentoring and collaborating with the broader ServiceNow team.

Roles/Responsibilities

• Build and maintain strong partnerships with business leaders, stakeholders, and development teams to drive platform adoption and optimize functionality.
• Ensure platform health by developing and enforcing governance practices, conducting technical audits, and remediating configurations that do not align with ServiceNow best practices.
• Act as the primary technical escalation point for complex issues, guiding the resolution of incidents and ensuring timely delivery of solutions.
• Lead the planning, execution, and governance of ServiceNow upgrades, ensuring minimal disruption and leveraging new features to enhance the platform’s capabilities.
• Collaborate with development teams to design, build, and deliver scalable ServiceNow solutions that leverage out-of-the-box capabilities while minimizing customizations.
• Provide mentorship and training to ServiceNow administrators and end-users, fostering a culture of continuous learning and skill development.
• Proactively identify platform risks, bottlenecks, and opportunities for improvement, implementing robust solutions in collaboration with stakeholders.
• Develop and maintain comprehensive technical documentation, including design, configuration, and operational processes.
• Lead initiatives to adopt and integrate emerging ServiceNow technologies and features, ensuring the platform remains modern, efficient, and aligned with industry standards.
• Oversee instance security, user/group management, and access control while maintaining compliance with organizational policies and industry standards.
• Partner with cross-functional teams to drive innovation, improve service delivery, and enhance the end-user experience.

Qualifications

• 6+ years of experience managing large-scale ServiceNow implementations, driving architecture, and design improvements.
• 5+ years of hands-on ServiceNow development and advanced administration, including scripting (JavaScript, AngularJS, jQuery), Webservices API (SOAP/REST), JSON, XML, and HTML/CSS.
• Strong expertise in core ServiceNow ITSM processes (Incident, Problem, Change, Service Catalog, Knowledge) and a working knowledge of modules like Discovery, MID Server, and CMDB.
• Proven experience in leading ServiceNow platform upgrades (minimum of 4 upgrades) and ensuring successful deployment with minimal downtime.
• Extensive experience in platform governance, security (user/group access management, ACLs), and configuration management.
• Demonstrated ability to deploy update sets across environments and maintain instance security and performance.
• Strong leadership skills with a track record of mentoring administrators and guiding cross-functional teams.
• Excellent problem-solving skills, with the ability to perform root cause analysis and implement sustainable solutions.
• Strong communication skills, both verbal and written, with the ability to effectively interact with stakeholders at all levels.
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent professional experience.

Certifications

• ServiceNow Certified Administrator (Required)
• ServiceNow Certified Implementation Specialist (Preferred)
• ITIL v3 or v4 Foundation Certification (Preferred)
• Agile methodology certification or practitioner experience (Preferred).

The Senior ServiceNow Administrator will not only ensure the platform operates at peak performance but will also serve as a key contributor to its strategic evolution, positioning Moody’s ServiceNow environment as a cutting-edge tool to meet business needs.

Apply Here:

Industry Type:
IT / Software Dev

Job Detail:

Greetings From TCS!!!!!

TCS presents an excellent opportunity for “Service Now Developer_ITSM and Integration”

Job Title: Service Now Developer

Location: Hyderabad OR Bangalore

Experience Range: 4 to 8 Years

Job Description:

1. Functional

* Demonstrated experience working with business partners to interpret requirements and deliver software solutions

* Documentation of solution architecture and supporting business processes

* Effective documentation, communication, and interpersonal skills

* Experience working in an onsite-offshore resources model

* Strong experience with and understanding of software development methodologies with Agile based experience preferred

1. Technical

* 4+ years hands-on experience in development on ServiceNow platform

* 2+ years of hands-on experience developing using JavaScript

* 4+ years of hands-on experience and knowledge in ServiceNow development concepts like Script Includes, Business Rules etc.

* 2+ years of hands-on experience in developing ServiceNow portals using Angular

* 2+ years of system integration experience using web services (SOAP, REST)

Apply Here:

Industry Type:
IT / Software Dev

Job Detail:
Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

• As an Associate at IBM, you’ll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for:
• Your primary responsibilities include:
• Working on the end-to-end feature development and solving challenges faced in the implementation.
• Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
• Being eager to learn new technologies and implementing the same in feature development

Preferred Education

Master’s Degree

Required Technical And Professional Expertise

• Experience in Implementation, and design ServiceNow CSM solutions
• Experience in CSM Application related integration use cases
• Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage
• Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB
• In-depth experience and solutioning capabilities using Scoped Application

Preferred Technical And Professional Experience

• Expertise in ServiceNow ITSM product
• Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server
• Should have CSA, CAD and CIS-ITSM Certifications

Apply Here:

Industry Type:
TV / Firm / Media / Entertainment

Job Detail:

We are seeking highly skilled Senior ServiceNow ITSM, ITOM, ITAM Professionals to join our team and drive the successful delivery of IT Operations Management (ITOM), IT Service Management (ITSM), and IT Asset Management (ITAM) solutions on the ServiceNow platform. This role will involve leading the design, development, and optimization of ServiceNow solutions, ensuring they align with client needs and industry best practices.

All candidates will be tested for specific practical implementation skills as a part of the process

Key Responsibilities

ServiceNow Development & Implementation

• Develop, configure, and customize the ServiceNow platform to fit business requirements.
• Lead the design, development, and implementation of ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Orchestration.
• Architect and integrate ITOM solutions with ITSM, ITAM, cloud platforms, and monitoring tools.
• Automate IT operations workflows to enhance efficiency and reduce manual effort.
• Ensure adherence to ServiceNow best practices and maintain high-quality deliverables.

Strategic Leadership & Stakeholder Engagement

• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Engage with senior stakeholders to drive strategic ITOM initiatives and ensure alignment with business objectives.
• Advocate for best practices in ITOM, ITSM, and ITAM while continuously improving platform capabilities.

Technical & Quality Assurance

• Write clean, efficient, and maintainable code while following ServiceNow development standards.
• Conduct code reviews and implement quality control measures to ensure maximum efficiency.
• Debug and resolve technical issues in a timely manner.
• Design, produce, and execute test cases to guarantee software quality and performance.
• Perform system maintenance, updates, patches, and upgrades to keep the ServiceNow platform secure and optimized.

CMDB & Workflow Automation

• Configure and maintain ServiceNow’s Configuration Management Database (CMDB) to ensure an accurate representation of IT infrastructure.
• Identify and drive opportunities for workflow automation and process improvement within IT operations.

What We’re Looking For

Experience & Technical Expertise

• 3-8 years of experience in ServiceNow implementations with a strong focus on ITOM, ITSM, and ITAM.
• Deep knowledge of the ServiceNow ITOM and ITAM suite, ITSM processes, and ITIL frameworks.
• Proficiency in ServiceNow development, including scripting, workflows, and integrations.
• Experience with software development methodologies such as Agile and Waterfall.
• Familiarity with cloud technologies, automation tools, and system integrations.

Leadership & Consulting Skills

• Proven ability to lead teams, mentor junior staff, and work effectively with senior stakeholders.
• Ability to manage client relationships, expectations, and successful project delivery.

Certifications & Methodologies

• ServiceNow ITSM, ITOM, ITAM certifications (e.g., CIS, CAD Certifications) are highly preferred.
• Experience with Agile and DevOps methodologies to deliver iterative, high-quality solutions.

Soft Skills & Work Approach

• Excellent communication and collaboration skills to engage with stakeholders at all levels.
• Strong problem-solving and analytical abilities to tackle complex ITOM challenges.
• Ability to work both independently and collaboratively in dynamic environments.
• A detail-oriented and client-focused mindset, ensuring alignment with business goals and ServiceNow best practices.

Apply Here:

Industry Type:
BFSI / Fintech / NBFC

Job Detail:

Role: ServiceNow Lead

Job Title: Chief Manager / Assistant Vice President

Work Experience: 6 years +

Education: BE / MCA

Department: Information Technology

Work location: Goregaon (East), Mumbai

ob Title: Service Now Lead (AVP)

Location: Goregaon (East), Mumbai

Job Summary:

We’re seeking a highly experienced ServiceNow professional to lead our ServiceNow Platform.

The ideal candidate will have extensive expertise in ServiceNow design, integration patterns, architecture, and technical leadership.

Key Responsibilities:

•Implement enterprise-wide ServiceNow strategy and roadmap

•Lead design and implementation of complex integrations using ServiceNow.

•Mentor junior team members and provide technical guidance

•Ensure adherence to best practices and industry standards

•Design solutions on ServiceNow for Insurance Specific business use cases

•Interact with business stakeholder on regular basis

•Delivery of ServiceNow projects

Technical Skills:

•Experience in ServiceNow development and administration.

•Strong understanding of ServiceNow FSO, ITSM, ITOM, and other relevant modules.

•Experience with ServiceNow scripting, workflows, and integrations.

Apply Here: