Purespectrum | Sample Supply Analytics Associate | Bhagya Nagar

As a Sample Supply Analytics Associate, you will be responsible for responding to and managing requests from our supply partners and internal teams.
In addition, you will provide critical support during the onboarding phase for new suppliers along with regular reviews and performance assessments to help ensure a successful integration into our platform.
You will become an expert in understanding the key drivers of performance for our supply partners, and will use this knowledge to proactively address problems and concerns before they become serious.
You will also be responsible for generating, maintaining, and updating our supplier related performance reports, knowledge management systems, documentation, and databases.

Your Responsibilities:

Monitor and respond to internal and supplier Slack channels/email messages in a timely manner
Perform basic troubleshooting for supplies, which may include analysis utilizing dashboards, Excel pivot tables, postman, and Studio 3t
Onboarding support and guidance for new supply partners, including promptly answering integration questions, conducting regular performance reviews, and providing optimization recommendations
Answer internal questions related to survey/market research fielding best practices in each country, which may include finding and validating answers from reliable external sources
Monitor and review supplier performance in order to proactively identify and address concerning metrics
Manage supplier outreach request through Slack and Email
Review and approve monthly supplier statements prior to being sent out
Create and distribute monthly/quarterly supplier performance reports
Update and maintain supplier information and supplier related resources in our knowledge management system
Create, update, and maintain documentation used by the supply team

Requirements:

Highly organized and detail-oriented
Ability to work across time zone, with demonstrated experience sharing updates and handing off assignments between shifts
Strong critical thinking, analytical, and problem-solving abilities.
Strong organizational skills; able to prioritize tasks and issues.
Ability to acknowledge receipt of emails and Slack messages in a timely manner and ensure there is a final resolution to the question, request, concern or issue.
Technical acumen and knowledge of Postman / Rest APIs
Strong Excel and Pivot table skills
A self-starter with strong multi-tasking skills and desire to continue to learn
Positive attitude and ability to work in a fast-paced environment
Comfortable with flexible working hours to cover GMT and IST, with expectation of responding via Slack during overlapping PST hours

Purespectrum | Sample Supply Analytics Associate | Bhagya Nagar | 2024-07-23