Industry Type:
Biotech / Pharma / Life Sciences / Clinical Research
Job Detail:
Job Description
Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.
Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates.
This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.
Join us as a Founder of our ‘new’ Sandoz!
This role is to Support Change Management Process across the Organization. Be responsible for development, maintenance, adherence and compliance for the process.
Major Accountabilities
- Ensure that the Change Management Process is complied in strict adherence to the approved document
- Conduct regular Governances required for Change Management
- Be responsible for validating each change in the system and ensure that all controls are complied
- Audit the change management process adherence and interlock with various stakeholders to bridge up any gaps
- Ensure the user community is continuously educated about the change management process
- Deploy automation in the change management wherever applicable
- Ensure regular reports for KPI and be accountable for they remain within prescribed limits
- Ensure SLA adherence related with Change Management
- Interlock with partners and stakeholders and ensure that the business availability is not impacted due to change in the system
- Lead a team of Change Administrators
- Innovate and implement SIP / Quality programs to assure improvement in efficiency for Change Management Process
Competencies
- IT Infrastructure Management
- Knowledge around on site Digital Workplace Services, Data Center, Network and Hosting
- IT Service Management Practices (ITIL Foundation Certification)
- Compliance, Risk Management (GxP: sound knowledge of validation practice and IT control standards
- Systems Integration & Build (Dev-Ops mindset and full solution lifecycle understanding from idea to retirement)
- Hands on experience in managing local business requirements and solving issues on site
- Customer and service first attitude
- Change Management Process as per the ITSM
- Technical knowledge for operating Change Management Process in a SNOW environment
Key Performance Indicators
- Local Services are managed within SLA/OLA KPIs
- Learning Agility, Ability to evaluate and launch new services & capabilities
- Productivity gains and defect reduction through continuous improvement
- User Community for Change Management
- Process and compliance setup is applied and adhered
Ideal Background
Education
University degree in Computer Science or comparable education
Languages
Fluent English written and spoken
Experience And Skills
7 years of IT experience in operations and system management.
More than 7 years of experience in Service Management or Engineering of a local IT infrastructure portfolio across multiple business areas, preferably within the pharmaceutical industry
Track record in delivering local projects on time, quality, and budget
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment To Diversity & Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.
Join Our Sandoz Network
If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Sandoz and our career opportunities, join the Sandoz Network here: https://talentnetwork.novartis.com/sandoztalentpool
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