Job Location: Dallas, TX
Department: Network Planning
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
JOB SUMMARY
Do you love working with numbers and data? Can you see the numbers and data come alive and tell a story? Do you like problem-solving? If you yelled YES to these questions, this may be your dream job!
In this Associate Analyst role you will receive 12-18 months of training, coaching, and mentoring as you are introduced to Southwest Airlines and the dynamic airline industry. As Associate Analyst here at Southwest, this role would support multiple teams within the Operations umbrella. These are the teams that work on making every flight happen! Each step of the way you will apply your new learning to current-day challenges across Network Planning and other operational planning departments. To name a few – Crew Planning, the NOC, Ground Operations, Flight Operations, Tech Ops, and Inflight! This cross-functional training and exposure will build your skills, knowledge and personal brand making you uniquely qualified for your next career step at Southwest Airlines. At the end of 12-18 months, you would be placed as an Analyst in one of our Operations teams.
An Associate Analyst is responsible for various analytical functions such as understanding and interpreting key performance indicators, explaining variances and trends, and providing decision support for operational and financial initiatives. Activities will also include accessing & combining data to perform complex analytics supporting highly visible projects that impact all of our Employees and Customers.
An Associate Analyst must be comfortable preparing and presenting their thought and analysis using verbal and written communication to tell a compelling story that explains the analysis and supports their recommendation!
Work Activities/ Context / Responsibilities
Will learn in a classroom and Team environment with hands-on learning to understand basic skills needed in an Associate Analyst role.
Will learn data sources, analysis methods and calculations of key metrics for different operational groups gaining a baseline knowledge of how decisions impact different Teams across the organization
Will learn to analyze & quantify the commercial & operational impact of changes to flight schedules & constraints
Will be expected to demonstrate proficiency in skills taught, mastery of concepts taught, and ability to recall standard schedule and airline information
Will use descriptive, predictive, and prescriptive tooling and techniques to evaluate and recommend commercial and operational improvements to our network
Will explore data and organize it into effective visualizations that communicate business insights and realistic solutions
Will grow business acumen across departments, developing “Big Picture” thinking by learning how it all fits together
Will seek opportunities to innovate, improve business processes, and implement efficiencies
May perform other job duties as directed by Employee’s Leaders
Other
Must meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
Education
4 year Bachelor’s degree required (Business Analytics, Science, Technology, Engineering, Mathematics, Economics, Finance, Accounting, Marketing, Statistics, Operations Research or Aviation degree preferred)
or 2 year associate degree with analytical coursework in Business Analytics, Science, Technology, Engineering, Mathematics, Economics, Finance, Accounting, Marketing, Statistics, Operations or Aviation and 2+ years of full time employment applying analysis and/or logistics required
Must be graduated by July 2023 to be considered
Experience
Demonstrated expertise with Microsoft Excel required
Demonstrated experience with the Microsoft Office suite required
Basic knowledge in tools/techniques such as SQL, Tableau, Alteryx, Visual Basic or other advanced programming language preferred
Academic/professional experience in aviation, data science or operations research preferred
Physical Abilities
Most activities conducted in typical office environment which requires light lifting to overhead files and shelves.
Some travel required.
Skills/ Abilities/ Knowledge/ Work Style
Strong analytical and software skills required; familiarity with data querying or reporting tools preferred
Ability to transform raw data into easily understood, presentable and actionable findings
Ability to answer business questions using logical reasoning and analytical skills
Ability to identify the best tool to complete assigned work
Develop skills around critical thinking and problem solving
Ability to handle multiple concurrent projects and prioritize accordingly
Exhibit a healthy and spirited Team Culture
Strong written and verbal communication skills required
Must possess strong organizational skills and execute with a high level of attention to detail
Other Qualifications
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to work under strict time constraints
Must be willing to work periodic evenings and/or weekends
Must be detail oriented and have the ability to recall key information such as schedule statistics and decision details
Must be self-motivated and perform with minimal direct supervision
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Must be a U.S. Citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Southwest Airlines is an Equal Opportunity Employer
Southwest Airlines is an Equal Opportunity Employer.
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