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Job Location: Phoenix, AZ
Job Detail:
Job Title:
Lead Business Systems Analyst/Scrum Master
Location:
Block 23
What you’ll do:
Western Alliance Bank is seeking self-motivated, energetic, and experienced Business Systems Analyst Lead (BSA) for our National Business Lines unit. The analyst will work closely with our agile technical delivery team, various business partners and stakeholders. Plays a key role in supporting our Corporate Trust program navigating the business through the systems implementation as well as mapping and alignment of critical business processes.
What we are looking for:
Responsibilities –
Key responsibilities shall include but not be limited to:
- Interact directly with business partners to identify pain points, opportunities, and design systems solutions.
- Leads business refinement to analyze and document current and future states along with product owner.
- Identifies, manages and tracks business and technical objectives
- Become a Subject Matter Expert (SME) on the system processes and data structures that support Corporate Trust including Custody, Leverage Finance and CLO processes.
- Documents business, technical requirements, and/or critical business processes using textual and visual modeling techniques like user stories, journey diagrams, business process flow, use case, system flow and state diagrams.
- Works closely with product owner, UI/UX designers, facilitate the generation of workflow, lo-fidelity and hi-fidelity wireframes.
- Gains knowledge and support data governance team by providing data mapping, data store, its intent, meaning, context, and lineage on the enterprise data catalog.
- Communicate effectively with technical and non-technical stakeholders.
- Review current documentation for applications and systems and take necessary actions as appropriate (create new, modify existing, etc.)
- Collaborate closely with the wider technology teams to coordinate interdependencies and resolve issues and understand overlaps of teams and applications.
- Involved with support activities for existing solutions, including regular business interactions and facilitating delivery of improvements and bug fixes as required.
Job Requirements
- Bachelor’s degree or relevant equivalent experience
- 7+ years of financial services experience as BA/BSA or in operations roles – Experience in Trust processes and products such as Leveraged Lending Facilities and CLOs are a plus
- Experience with money movement / payment solutions such as wires is highly beneficial
- Experience leading others, either formally or informally
- Experience in requirements gathering and documentation using techniques like user stories, business process flow, use case, system flow, state diagrams and data maps preferred
- Good communication skills with any type of internal or external audiences
- Must have strong computer skills and be proficient in use of ADO, Microsoft Office applications, Excel, MS Word, Visio Drawing and/or Lucid chart tools.
- Understanding of IT Service Management including Problem, Change, and Incident Management processes
- Strong interpersonal, analytical, problem-solving, influencing, prioritization and conflict resolution skills.
- Understanding of UX artifacts like journey diagrams, persona reports, site maps, wireframes, and style guides
- Working experience in an agile development environment and ability to run Scrum
- Experience in report generation, SQL, data structures, excel macros are highly desired
- Experience in programming or scripting languages like python, java script, type script, shell, batch is a plus
Benefits you’ll love:
We offer all the important things you’d want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
We offer all the important things you’d want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email
HR@westernalliancebank.com
or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation
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