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Job Location: Bengaluru
what is CRED?
CRED is an exclusive community for India’s most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.
here’s a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better.
here’s what will be in store for you at CRED once you join as a part of the team :
what will you do?
as a business analyst, you will help grow CRED’s payment business (CRED pay online and offline) by combining data-driven insights with business acumen. work closely with leadership, business and product teams to craft and execute analytics-driven strategies for growth of payments business
work with key leaders in the company to get a deeper understanding of the business problem at hand & break down problem statements with data
identify levers to optimize business metrics resulting in improved user engagement & consequently higher ROI for CRED’s merchant partners
liaison with product and campaign operations teams for defining SOPs and execution
proactively identify methods to improve the existing tools and frameworks used for analysis
be responsible for process excellence i.e. build, monitor and improve processes
end to end ownership of problems assigned – these problems would be analytical in nature and targeted at solving specific problems
identify, analyze and interpret trends or patterns in data sets’ generating insights and helping merchants make better decisions.
conduct research on specific data sets. ability to draw conclusions from data and recommend actions
develop & build reports that effectively communicate trend patterns and predictions using relevant data.
you should apply if you:
have 1-3 years of experience in payments, fin techs, growth strategy or e-commerce would be preferred
would need to be proficient in SQL and Excel
are a structured thinker and data driven
possess the ability to link various sides of the business, understand correlation between metrics and call out risks and opportunities
are extremely detail oriented and have the ability to influence multiple stakeholders are able to think and react in a high-energy, fast-paced environment
can thrive in high ownership and independence environment
how is life at CRED?
working at CRED would instantly make you realize one thing: you are working with the best talent around you. not just in the role you occupy, but everywhere you go. talk to someone around you; most likely you will be talking to a singer, standup comic, artist, writer, an athlete, maybe a magician. at CRED people always have talent up their sleeves. with the right company, even conversations can be rejuvenating. at CRED, we guarantee a good company.
hard truths: pushing oneself comes with the role. and we realize pushing oneself is hard work. which is why CRED is in the continuous process of building an environment that helps the team rejuvenate oneself: included but not limited to a stacked, in-house pantry, with lunch and dinner provided for all the team members, paid sick leaves and a comprehensive health insurance.
to make things smoother and to make sure you spend time and energy only on the most important things, CRED strives to make every process transparent: there are no work timings because we do not believe in archaic methods of calculating productivity, your work should speak for you. there are no job designations because you will be expected to hold down roles that cannot be described in one word. since trust is a major virtue in the community we have built, we make it a point to highlight it in the community behind CRED: all our employees get their salaries before their joining date. a show of trust that speaks volumes because of the skin in the game.
there are many more such eccentricities that make CRED what it is but that’s for one to discover. if you feel at home reading this, get in touch.