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Job Location: Vadodara
Job Detail:
Experience:- 0 to 1 Years
Ctc:- upto 15k
Qualification:- BSc IT/ MSc IT/ BCA/ MCA
Job Role:-
- Respond to Customer Queries in a timely and accurate way, via phone,email and chat.
- Identify Customer needs and help customers use specific features.
- Analyze and report malfunctions (for example, by testing different scenarios and impersonating users).
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints.
- Share feature requests and and effective work arounds with team members.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing Teams.
- Daily work report to be shared with Project & Team leader.
Job Type: Full-time
Salary: Up to ₹180,000.00 per year
Day range:
- Monday to Saturday
Shift:
- Fixed shift
Ability to commute/relocate:
- Vadodara – 390020, Gujarat: Reliably commute or planning to relocate before starting work (Required)
*Speak with the employer* +91 7021985789
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹15,000.00 per month
Benefits:
- Provident Fund
Shift:
- Day shift
Ability to commute/relocate:
- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
- Secondary(10th Pass) (Preferred)
Speak with the employer
+91 7021985789
