Division of UnitedHealth Group | Clinical Business Systems Analyst – Remote – Pacific Time | Everett, WA | United States | BigDataKB.com | 11/16/2022

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Job Location: Everett, WA

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.(sm)

The IT Business Systems Analyst works as part of a team and is accountable for supporting and improving existing applications, as well as implementing new applications with significant complexity. These applications include a variety of business and clinical applications, many of which are relied upon by staff throughout the organization. The analyst will support the full project lifecycle of our projects, including business analysis, documentation, testing, project coordination and customer support.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

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  • Interacts with internal departments to understand new or changing application requirements
  • Analyzes operational workflow and existing system functionality, to identify and implement application changes to accomplish the desired business capabilities
  • Performs assessments of project requests and coordinates a cross-functional effort to define solutions and evaluate vendors for small and mid-sized initiatives
  • Administers applications to ensure they are correctly configured and support internal customer needs
  • Responds promptly to customer issues and provide timely resolution of these problems
  • Manages time effectively and balances the need to complete both operational support tasks and project assignments
  • Provides support for the existing interfaces between applications, ensuring that any errors are remediated in a timely way. The analyst will also be responsible for working with the application vendors to enhance these interfaces or to create new interfaces
  • Acts as an IT subject matter expert (SME) for multiple business and clinical areas and their associated applications
  • Mentors others to develop their skills and knowledge of applications and processes
  • Applies expertise to solve problems, even when it involves areas or systems that are unfamiliar
  • Coordinates the work involved with upgrading business and clinical applications. This includes working with internal customers, vendors and other IT departments
  • Project Manager for small projects that have moderate complexity and involve a small project team with staff from multiple teams
  • The analyst will support the full project lifecycle of our projects, including business analysis, documentation, testing, project coordination and customer support
  • Thinks broadly and continually improves processes and applications across different areas of IT, helping improve quality, efficiency and satisfaction for business and clinical staff
  • The analyst will support the full project lifecycle of our projects, including business analysis, documentation, implementation, testing, project coordination and customer support
  • Ensures the quality of systems by developing test cases, performing and/or coordinating testing and reporting on test results. Works effectively with others to resolve issues identified through the testing process
  • While working on small projects, the analyst will perform the full range of project lifecycle activities. This typically involves some or all of the following: business and workflow analysis, requirements definition, documentation, testing, go-live planning, project coordination and customer support
  • On larger and more complex projects, works under the direction of a Project Manager or Senior Business Systems Analyst and focuses on select tasks such as analysis or testing

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree in an information technology related field or equivalent work experience
  • 2+ years of experience in Information Technology or related field

Preferred Qualifications:

  • Technical skills/knowledge with several of the following
    • Microsoft Office
    • Microsoft SharePoint
    • Microsoft Project or similar project management tools
    • Microsoft Dynamics GP
    • Epic
    • Application interfaces with HL7, XML, EDI or other methods
    • Healthcare clinical applications
    • Enterprise business applications
  • Flexibility to work additional hours as may be required
  • Excellent verbal and written command of the English language
  • Regular attendance
  • Excellent customer service and interpersonal skills
  • Flexibility to provide on-call responsibilities
  • Is action oriented and willing to make decisions to keep things moving forward
  • Ability to establish and maintain effective working relationships at all levels

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut/Nevada/New York City residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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