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Job Location: Raleigh, NC
POSITION TITLE
Internship Development Program – Data Analyst
LOCATION
Hybrid- Raleigh, NC
THE PROGRAM
Enact’s Internship Program provides an excellent opportunity for students to gain hands-on experience in achieving business results while developing technical and professional skills. The internship program is a critical component of Enact’s talent pipeline as we look to interns to provide cutting edge ideas and skills that will drive business success.
Enact invests time, energy, and resources to create a worthwhile experience for interns. Interns work on meaningful business projects, but beyond that, they will network directly with leaders throughout the company (all the way up to the CEO), attend teambuilding events with their internship cohort, connect with the community through volunteer opportunities (both on-site and off-site), and attend professional development workshops. It’s a unique internship experience that helps interns develop a network of peers and mentors who act as a source of constant engagement and guidance during the internship.
YOUR ROLE
In addition to the multiple weekly events attended by all interns, you’ll work alongside industry experts for a 12-week internship beginning May 15, 2023.The Resource Optimization Center (ROC) team is one of the three teams within the Enterprise Analytics Department. ROC uses analytics and automation to optimize processes related to production across the business.
The core goals of ROC are to improve key performance indicators by queue & service level agreement optimization, performance reporting via analytics & dashboards, advanced modeling for decision making, proactive analytical recommendations, and process optimization. The ROC Intern will assist with continuous improvement of processes and analytics that enables customers to be more self-sufficient using tools such as Tableau and Excel.
Your Responsibilities
- Collaborate with customers and key stakeholders to document business requirements and processes
- Develop dashboards to automate manual reports and increase visibility into key performance metrics
- Lead meetings and presentations with stakeholders
- Gather insights into current reporting to improve and optimize the processes
- Support Enact’s values of Improvement and Connection through participation in events and development opportunities
Your Qualifications
- Current sophomore or junior
- Coding experience in at least one language, preferably SAS, SQL, Python, or R
- Understanding of conditional commands
- Visualization experience, preferably Tableau
- Ability to communicate effectively
- Aptitude for critical thinking and using resources to create sustainable solutions
Company
Enact, operating principally through its wholly-owned subsidiary Genworth Mortgage Insurance Corp. since 1981, is a leading U.S. private mortgage insurance provider committed to helping more people achieve the dream of homeownership. Building on a deep understanding of lenders’ businesses and a legacy of financial strength, we partner with lenders to bring best-in class service, leading underwriting expertise, and extensive risk and capital management to the mortgage process, helping to put more people in homes and keep them there. By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Enact is headquartered in Raleigh, North Carolina.
Through our values of Excellence, Improvement and Connection, the Enact team delivers on our mission to help more people realize the dream of homeownership. The positive impact we can have on our world inspires us to go the extra mile. We look at the bigger picture, always considering our customers’ processes and their borrowers’ experience. We work hard to anticipate all the effects our actions might have. That can make our work challenging, and also satisfying. Are you the kind of person who’s always anticipating your customers’ needs? Always one step ahead, ready to catch that unexpected curveball? If so, you could thrive with us.
We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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