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Job Location: Remote
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.
We are currently looking for a Technical Business Analyst to join our Banking Core Development group. As a Technical Business Analyst, you will work with a team of 5 in support of development enhancements to our Silverlake and 20/20 core platforms and other ancillary applications such as our ACH, wires and account analysis and reconciliation functions. This role contributes to the software development process by ensuring complete and accurate documentation of system requirements and serves as a liaison between customers and core and deposit development departments during the product development phase.
This position can be worked remotely within the United States.
What you’ll be responsible for:
- Interacts with customers to gather system requirements.
- Defines the system and functional requirements of the product.
- Prepares business requirements and functional specifications.
- Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.
- May perform application, system and regression tests.
- Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.
- Works with quality assurance and programming teams to ensure changes are migrated into production correctly.
- Interacts with technical teams to convey business requirements.
- Works with industry research groups to prepare for product trends.
- May perform other job duties as assigned.
What you’ll need to have:
- Minimum of 4 years of experience with core banking platform in an operational, back office, technical or leadership position within a financial institution.
What would be nice for you to have:
- Bachelor’s degree preferred.
- Experience with ACH, Account Analysis, Wire or other deposit functions.
- Jack Henry Xperience Experience.
- Excellent attention to details.
- Experience with core banking platforms, Silverlake or 20/20 core platforms strongly preferred.
- Previous experience as a Business Analyst or an Analyst in a bank or FinTech environment.
- Strong knowledge of the financial industry.
- Strong communication and customer interaction skills.
- Strong project management skills.
- Strong knowledge of Microsoft Office applications.
- Good grammar and writing skills.
- Able to define system and functional requirements.
- Able to meet aggressive deadlines.
- Able to interact with and communicate well with other technical associates.
If you got this far, we hope you’re feeling excited about this opportunity. Even if you don’t feel you meet every single requirement on this posting, we still encourage you to apply. We’re eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, Do the right thing, do whatever it takes, and have fun. We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job description may be requested through the interview process at any time.
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