Job Location: Bengaluru

Job Detail:

About Amazon: As one of the largest e-commerce companies in the world, Amazon Payments processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, convenience store payment, netbanking, digital cash, cash on delivery and electronic gift certificates. Transactions are processed on behalf of thousands of merchants, including Amazon.in. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Payments owns and maintains the software platform which processes 20+ payment methods worldwide. The Business Operations team owns the Process and Policy definition, policy implementation and roll out as well as process monitoring and automation. This team defines policies which are adhered to be internal clients like such as Product/Business, Customer Service, Finance, Accounting, Compliance, and Fraud as well as third party partners and banks relied upon to process payments.
About the role: Working in a dynamic environment, you will be responsible for automating dashboards, monitoring key success metrics, managing WBR reports, identifying problem areas and business challenges and collaboratively shaping solutions with Amazon Pay teams to help optimize on the platform. The successful candidate has a passion for extracting actionable insights from data. The candidate needs to innovate, and quickly become a subject matter expert to assess business performance across different Amazon Pay areas. The candidate should have significant experience working with automation, analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner using data across various data marts, and align focus on Amazon’s strategic needs. The candidate should enjoy problem solving and is proficient in VBA and other automation tools.
Key Responsibilities:
· Understanding drivers, impacts, and key influences in the BizOps Domain.
· Partnering with the business team to create key performance indicators and new methodologies for measurement.
· Translating data into actionable insights for the stakeholders.
· Automate reporting for weekly business metrics, identify areas of opportunity to automate and scale ad-hoc analyses
· You will perform complex data analysis (root cause deep dives, correlations, regressions, simulations, and optimization) to identify different opportunities to reduce process gaps.
·You will build infrastructure and implement maintenance strategy for internal datasets to support swift analysis to answer critical business questions

Experience creating and managing dashboards – Experience in automation using Excel, VBA – Experience working with both business and operations teams with deep experience on existing systems and data sources

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Job Location: Bengaluru

Job Detail:

Role Description:

We are seeking an experienced and analytical Business Analyst to join our

team. This role will be responsible for evaluating business processes, documenting all

existing system processes and new client product set up documents, creating UAT test cases,

identifying opportunities for improvement, and developing solutions to support business

goals.

Responsibilities:

• Develop and maintain project documentation, including requirements specifications,

process flows, and project plans.

• Gather client / internal teams requirements and convert them into a requirement

document with complete details.

• Monitor project progress and ensure that project goals are met on time.

• Provide support for system testing and user acceptance testing.

• Collaborate with cross-functional teams to ensure the effective implementation of

solutions.

• Analyse business processes and identify areas for improvement.

• Communicate findings and recommendations to stakeholders.

Qualifications:

• 2+ years of experience in a Business Analyst or similar role

• Experience in HR related products or processes is preferred.

• Hands-on experience in creation and editing of Product Set Up Documents, User

Manuals, UAT Test Cases, etc…

• Strong analytical and problem-solving skills

• Ability to gather and analyze data to support decision-making.

• Excellent communication and presentation skills

• Ability to work well in a team environment and collaborate effectively with cross-

functional teams.

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Job Location: Poona

Job Detail:

• Responsible for day-to-day operations of client accounts.
• Understanding client goals, executing strategies to exceed these goals.
• Prepare and analyze performance reports & review with clients.
• Provide strategic insights on the landing page, ad creative etc.

Qualifications

• A BE / BTech graduate (2019-2023)
• A firm believer in stats and can weave stories around numbers.
• Passionate about devising & executing creative strategies to manage client accounts.
• Aggressive about meeting goals & timelines.
• A Multi-tasking superhero.
• A Detail junkie to spot new opportunities & propose them to clients.
• A Creative thinker with out-of-box solutions.
• A Great communicator with undivided focus on satisfying customers.

Additional Information

• Work from Office Opportunity: Location: Pune Baner, Maharashtra
• Full Time Internship
• Tenure: 6 Months
• Stipend of Rs. 10,000/month

Benefits of this program

• Merkle Sokrati is a leader in the Performance Marketing get a chance to learn from the leaders
• Conversion is basis performance
• Full-time certification – Learn on the job and be a Merkle-Sokrati certified Digital Marketeer

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