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Job Location: Indianapolis, IN
Equivalent Experience
100% REMOTE
W2 ONLY, NO C2C
LONG TERM CONTRACT
DataOps IT Process Analyst – Project Manager
DataOps has an extremely fractured toolset landscape. We’d like someone who can help us focus our delivery status into a coherent picture across our space, while we build a foundation for streamlined processes and work toward consolidation of our toolsets. We have a backlog of about 100 items so far, providing ample opportunity to drive change.
Key Responsibilities:
- Work with our DataOps team to resolve well-articulated process challenges related to knowledge management, project
management, and operations, for which the team is unable to devote the capacity and sufficient time to resolve.
- Provide DataOps with a dedicated resource to help us address these challenges, build momentum, and make the case for change.
- Analyze DataOps processes and build new ones.
- Outline ROI metrics in time and/or dollars where appropriate.
- Engineer our delivery status into a coherent picture across our space while we build a foundation for streamlined processes and work toward consolidation of our toolsets.
- Assist the DataOps Director with enforcing adherence to our processes as well as highlighting our current processes state identify gaps within those processes.
- Provide feedback to the DataOps Director’s vision and guidance.
- Gather and process data to identify process performance areas.
- Create and present progress reports.
Skills:
- Experience with Quality documentation and Microsoft stack skills is a plus.
- Power BI – used to aggregate data from ServiceNow and Monday.com.
- Project apps:
o Jira
o Monday.com
o GitHub
o Project
o Azure DevOps for projects.
- Understanding of business & technical functions, workflows, and processes.
- Excellent written and verbal communication skills.
- Knowledge of workflow and process control software.
- Analytical and problem-solving skills.
- Good interpersonal and interviewing skills.
- Experience with team management.
- Goal-oriented, innovative thinker.
Position Requirements:
- Bachelor’s degree in Management Information Systems/Computer Science or equivalent work experience.
- Service Management (ITIL preferred) training and practical experience.
- Ability to facilitate effective meetings with clear agendas and minutes.
- Ability to function well in a fast-paced, global work environment and the ability to work on multiple time-sensitive activities concurrently are critical.
- Demonstrated strong customer management, negotiation, appropriate critical thinking, and time management skills.
- Excellent communication skills, both verbal and written.
- Excellent interpersonal skills, including the ability to build networks with diverse groups of individuals and to work effectively within geographically dispersed teams and partners.
- Strong customer orientation.
- Focus on shared learning and best practices, team player.
- Ability to work in a global, virtual organization.
Desirable Experience:
- Experience with data platforms, capabilities and solutions strongly preferred.
- Experience of the Animal Health/Life Science Industry.
- Strong self-management.
- Comfortable in providing suggestions and improvement ideas to the DataOps Director and team members.
- Ability to bring diverse groups with different agendas together and be successful at defining common goals without being confrontational.
About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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