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Job Location: Manhattan
Overview
Evaluates and solves problem on system workflow issues, documents clinical information and educates end-users on existing, new or enhanced clinical systems to improve Agency-wide efficiency and performance. Acts as lead for analyst team. Reports to Department Manager and to Project Director on assigned projects. Works under general direction.
Responsibilities
- Gathers requirements from cross-organizational groups, including policy makers, management, business, clinical and IT staff for new development and/or enhancements of Clinical System and related applications.
- Analyzes requirements, workflow and consequences of system changes, and recommends changes to address deficiencies. Develops design for new and/or enhanced systems for all platforms (Tablet, Mainframe, Web).
- Writes requirements, functional specifications and other supporting documentation for new and/or enhanced systems. Produces documentation suitable for business clients, programmers, QA and trainers.
- Informs department supervisor of project progress and problems, and ensures that these problems are reviewed and resolved prior to implementation.
- Advises on testing procedures, documentation, workflows and change control.
- Participates in all phases of the project lifecycle and ensures that standards are followed and the systems developed or modified are adequately tested or documented.
- Establishes standard documentation formats & methodologies for Requirements, Functional Specifications and System Documentation.
- Models existing undocumented systems; works with analyst team to build library of documentation & makes it available to the department.
- Mentors analyst staff, coordinates exchange of knowledge, ideas and methods; maintains analysts’ library of resources. Teaches modeling methods and in general helps advance the knowledge & expertise of the group.
- Monitors developments in the industry and helps bring best practices to the department. Develops library of pertinent books and articles on information systems for the department.
- Develops macro tools as needed to process complex Specification data.
- Participates in special projects and performs other duties as assigned.
Qualifications
Education:
- Bachelor’s Degree in Information Technology, Computer Science, Electrical Engineering, Electronic Engineering or Health Care Management required
- Advance Degree or Certificate in Information Systems preferred
Experience:
- Minimum five years of experience in health care information systems, or two years with a related Master’s degree required
- Strong knowledge of logical business processes in developing functional specifications based on operational analysis required
- Strong knowledge of operations of personal computer & the Internet required
- Effective oral and written communication skills, consulting and analytical skills and ability to work with clients, IT management, staff, consultants and vendors required
- Experience documenting systems for business and programmer audiences required
- Exposure as part of software development team, involved in all stages of software development life cycle required
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