Micron Tech | Jobs | Senior Content Analyst- IT TBMO | BigDataKB.com | 31-03-22

JR15311 Senior Content Analyst- IT TBMO

Responsibilities include, but not limited to:

Training

* Create on-the-job training (OJT) curricula, learning items, and resources to support team member training of assigned work tasks
* Maintain OJT resources to ensure content is accurate and effective – training plans, curricula, learning items, primary and supplemental resources, certification objectives, assessments
* Communicate regularly with leaders from assigned areas to gather training needs and report on training initiatives
* Facilitate regular meetings with customer groups to review key priorities, training deployments, readiness, and compliance
* Follow up on training requests to defined service-level agreements, and elevate when unable to complete independently

Documentation

* Identify business needs and figure out content requirements for target audience
* Use standard English grammar, mechanics, and composition
* Adhere to appropriate documentation standards, styles, and templates
* Work with subject matter authorities to develop and maintain standard operating procedures and work instructions
* Create and modify graphics and images
* Edit and proofread documentation for accuracy
* Establish and maintain approval routes and notifications
* Store documents in the appropriate repository, using the correct document securities and keywords
* Monitor and follow up on change requests
* Facilitate periodic document reviews for controlled documents

Data Analysis & Reporting

* Extract and categorize data for visualization
* Develop graphs and charts for metrics reporting
* Create, publish, and refresh reports on an agreed-upon cadence by key partners

Program Ownership

* Facilitate the planning, implementation and evaluation of an assigned program using the fiscal-year roadmap process
* Document key business processes, guidelines and standards
* Identify gaps or discrepancies that exist and outline appropriate interventions
* Integrate preferred practices
* Establish metrics, set targets, collect data and measure results
* Establish internal process health metrics to monitor program effectiveness and efficiency
* Implement feedback systems for continuous improvement

Project Management: Project Manager

* Lead project meetings, and complete assigned actions on time
* Develop the project charter with problem statement, scope, objectives, and success criteria
* Assure project alignment with organizational goals
* Identify project core team members and key partners
* Develop the work breakdown structure to include achievements, deliverables, schedule, critical path, communication and recovery plans
* Sort out required resources
* Monitor project execution, handle changes, and mitigate risks
* Evaluate project effectiveness in meeting objectives, deliverables and achievements
* Prepare and present project closing report to key partners
* Facilitate transition to sustaining mode when applicable

Project Management: Core Team Participant

* Attend project meetings and complete assigned action items on time
* Participate in crafting the project charter with problem statement, scope, objectives and success criteria
* Assist in developing the project plan to include achievements, deliverables, schedule, communication and risk mitigation plans
* Support project execution to closure
* Help prepare closing report to key partners
* Facilitate transition to sustaining mode when applicable

Safety & Quality

* Complete required safety training and conduct work in accordance with safety policies
* Identify and promptly report hazards
* Follow safety procedures and area work rules
* Use proper lifting techniques and work in an ergonomically correct manner