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Pepsi Foods | Analytics Insights Supervisor | Bhagya Nagar | Bharat | BigDataKB.com | 2023-03-06

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06/03/2023

Job Location: Bhagya Nagar

Job Detail:

Execute against team charter (SLA) for Reporting Analytics for PBNA
o Execute market, portfolio, and brand level reporting of Marketing KPI performance (utilizing dashboards, templated decks, and reporting tools)
o Execute market, portfolio and brand level reporting for Customer KPI performance (Utilizing dashboards, templated decks and reporting tools)
o Provide business performance explanations, incorporating considerations beyond data into the reporting
o Explain business performance, drivers, and optimization opportunities
o Monitor key channel, customer, competitor and emerging player performance and execute reporting at required intervals
o Provide responses to ad-hoc follow-ups when double-click (additional qustions) required with tables/charts/stories using relevant data

Support Reporting Lead/Sr.Managers/Managers delivering against information needs articularted by Business Partners; addressing business questions and process requirements
o Deliver against needs of stakeholders, requestors and end service users
o Support processes for output adherence and delivery to agreed scope – in line with the agreed timelines, aligned templates and content management
o Responsible for managing multiple priorities; being able to manage deadlines and deliverables
o Monitor and act upon regular feedback inputs from end-users and Business Partners for deliverables
o Flag and monitor any business risks related to delivering the operational output (facilities, IT resources, recruitment efforts)
o Support communication processes with Reporting vertical leaders and Business Partners (project planning, workflow monitoring, quality checks, on-going changes)
o Help Reporting vertical leadership develop and finetune internal Center Of Excellence processes (work-flow mapping, pain-points and bottlenecks management) both related to service delivery and internal center operations
o Improve existing processes based on frequent end-user and Business Partner feedback loop

SSC strategy delivery
o Work on building the roadmap of Business growth, identify whitespaces to idenfy opportunitities.
o Support in Annual AOP or Situation assessments exercise
o Support simplification, standardization and digitalization efforts (in cooperation with global and sector stakeholders)

Qualifications

A junior/mid-level Insight or Analytics professional with experience in a leading consumer goods company. 7 years+ experience
Education: MA in economics, math, marketing or management
Launguage: English Fluent
Potential to develop leadership and influencing profile in line with Insights Leader of the future definition: Motivates action through fact-based, inspirational material
Has a track record of identifying and championing new processes for improving fact-based decision making
Can synthesize multiple, disparate data sources into compelling growth strategies. Formulates a strong POV and can articulate future scenarios and is an exceptional story-teller.

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Optim | Data Scientist | Chennai | Bharat | BigDataKB.com | 2023-03-06

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06/03/2023

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Job Location: Chennai

Job Detail:

Our Client: Vikatan is HIRING!

Description

Job Title : Data Scientist

Experience : 4 to 7 yrs

Education : Any UG / PG

We are looking for a Data Scientist who will support our product, sales, leadership and marketing teams with insights gained from analysing company data.

The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action.
They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations.
They must have a proven ability to drive business results with their data-based insights.
They must be comfortable working with a wide range of stakeholders and functional teams.
The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.
Work with stakeholders throughout the organisation to identify opportunities for leveraging company data to drive business solutions.
Mine and analyse data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
Assess the effectiveness and accuracy of new data sources and data gathering techniques.
Develop custom data models and algorithms to apply to data sets.
Use predictive modelling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.
Develop company A/B testing framework and test model quality.
Coordinate with different functional teams to implement models and monitor outcomes.
Develop processes and tools to monitor and analyse model performance and data accuracy.

Required Skill :

Base in statistics, algorithms, machine learning and mathematics

Strong Knowledge of tools – Bigquery, Elastic Search, Spark, Python or R, etc.

Experience in working with large data sets and real-time reports.

Should have an Analytic mindset to think through problems and design solutions.

Interest and competence in data visualisation by helping the editorial team.

They must know statistical programming language like R or Python and a database querying language like SQL

To know Data visualization tools like Tableau, Grafana, d3.js.

Data desk will sort through the data collected and analyse the trend, pattern, collaborate with the content, visual journalism

To find out as in what, when and how to collect the data also how to report and instruct the same to the editorial team.

Experience analysing data from 3rd party providers: Google Analytics, Adwords, Facebook Insights, etc.

Should be proficient in the Tamil language (Speak, Read & Write)

Job Type: Full-time

Pay: ₹1,500,000.00 – ₹2,000,000.00 per year

Schedule:

Day shift

Ability to commute/relocate:

Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

I hereby give permission to OptimHire recruiter to upload my personal resume on my behalf ( Your resume will be uploaded to the OptimHire Platform):

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IndiaFilings Pvt Ltd | Machine Learning Developer-Python | Chennai | Bharat | BigDataKB.com | 2023-03-06

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06/03/2023

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Job Location: Chennai

Job Detail:

Job Summary:

We are seeking a skilled machine learning engineer to join our team and help us develop and implement MLP models. The ideal candidate will have a strong background in mathematics, computer science, and statistics, as well as experience working with large datasets and designing and implementing neural networks.

Responsibilities:

Design, develop, and implement MLP models to solve complex machine learning problems
Work with large datasets and perform data pre-processing and feature engineering
Collaborate with other team members to develop machine learning pipelines and integrate MLP models into production systems
Conduct experiments to evaluate the performance of MLP models and optimize hyperparameters
Stay up-to-date with the latest research in machine learning and neural networks and apply new techniques and algorithms as appropriate
Communicate results and findings to stakeholders and other team members in a clear and concise manner

Requirements:

Bachelor’s or Master’s degree in computer science, mathematics, statistics, or a related field
Strong programming skills in Python and familiarity with machine learning libraries such as TensorFlow, PyTorch, or Keras
Experience with designing and implementing neural networks, particularly MLP models
Familiarity with data pre-processing, feature engineering, and model evaluation techniques
Excellent analytical and problem-solving skills
Good communication skills and ability to work collaboratively in a team environment
Strong attention to detail and ability to manage multiple projects simultaneously

Contact-Vignesh(HR) 7904180916

vigneshsekar@indiafilings.com

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Elanco Innovation And Alliance Centre | Associate Manager – Descriptive Analytics | Hybrid – Bengaluru | Bharat | BigDataKB.com | 2023-03-06

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06/03/2023

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Job Location: Hybrid – Bengaluru

Job Detail:

Responsibilities:

This role supports the needs of the Global Commercial Analytics team with a focus on providing advanced descriptive analytics using data visualization tools
This position is responsible for building dashboards, data collection, data curation and presentations in order to measure the success of business strategies, provide accountability for field sales and enhance overall company performance
Work closely with stakeholders to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
Maintain an environment open to change and innovation, recognizing improvements in existing tools and anticipating new technologies to deliver world class reporting/analytics and to maximize effectiveness.

Required skills:

3-5 years of experience in data visualization, data management, with an expertise in building scorecards and dashboards using Tableau/Power BI
Demonstrated experience with data mining technical tools (e.g. SQL, Alteryx) for purpose of conducting analysis to drive business decisions
Good business modelling and programming skills using Excel, VBA
Knowledge of Python, R, Azure will be a plus.
Excellent verbal and written communication skills- ability to summarize findings into concise high-level points geared towards the audience and visually depict key data and findings
Good communication skills with the ability to communicate analytical and technical content
Business fluency in both written and spoken English

Additional Skills

Experience with JMP, SAS, Python, SAP(BO),Tableau, etc.
Demonstrated excellence in Power Point
Project management experience across multiple business functions.

What youll do

As a skilled storyteller with a passion for data, you will analyze and evaluate data to create concepts, prototypes and iterate on ideas effectively balancing quality and time factors.
Leveraging your visualization and data analytics skills, you will create the foundations for sound client recommendations. IN doing this, you will manage the data visualization techniques, generate insights and communicate them back to the tea. Your end-products will include business models, reporting, dashboards or data visualizations.
Working on projects and exchanging experiences with your colleagues means you will face new intellectual challenges, while continuously building your methodological knowledge. Growing in the role will also create opportunities to coach other team members and contribute to team strategy on capability development

Minimum Qualification (education, experience and/or training, required certifications):

Bachelors Degree in related field required
Masters in related field preferred
Advanced skills in R
Proven Analytical/Problem Solving Skills
Ability to evaluate business process improvements.

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Ecowoodies | Data Scientist | Gurugram, Haryana, The Great Bharat | Bharat | BigDataKB.com | 2023-03-06

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06/03/2023

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Job Location: Gurugram, Haryana, The Great Bharat

Job Detail:

What do we expect from you?

Analyze interpret data and communicate results to clients, often with the aid of mathematical/statistical techniques and software.
This role requires : Data exploration, mathematical/statistical modelling, data analysis and hypothesis testing.
Design, development and deployment of Predictive models and frameworks.
Complex statistical concepts are explained in a way that clients can understand and advice on strategy.

What you need to excel at ?

Well-versed in quantitative analysis, research, data mining, trend analysis, customer profiling, clustering, segmentation and predictive modelling.
Executing the data-driven planning process by building models and frameworks that connect business unit drivers to company financials and forecast to take the correct decision as per the business need.
Design and build dashboards and other visualizations in BI tools.
Should be able to handle assigned tasks in the capacity of an individual contributor.
Demonstrate excellent teamwork.
Collaborate with other data analysts to provide development coverage, support, and knowledge sharing and mentoring of junior team members.

What we’re looking for?

Bachelor’s in Computer Science/Engineering, Statistics, Math or related quantitative degree or equivalent work experience.
Experience with modelling techniques such as clustering, linear logistic regression, random forest etc.
Must have a passion for data, structured or unstructured.
3-6 years of hands-on experience with R/Python and SQL is a must.
Should have sound experience in data mining and data analysis.
Excellent critical thinking, verbal and written communications skills.
Ability and desire to work in a proactive, highly engaging, high-pressure, client service environment.
Good presentation skills.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

,

This job is provided by Shine.com

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CRED | business analyst – CREDpay | Bengaluru | Bharat | BigDataKB.com | 2023-03-06

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06/03/2023

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Job Location: Bengaluru

Job Detail:

what is CRED?

CRED is an exclusive community for India’s most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.

here’s a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better.

here’s what will be in store for you at CRED once you join as a part of the team :

what will you do?

as a business analyst, you will help grow CRED’s payment business (CRED pay online and offline) by combining data-driven insights with business acumen. work closely with leadership, business and product teams to craft and execute analytics-driven strategies for growth of payments business
work with key leaders in the company to get a deeper understanding of the business problem at hand & break down problem statements with data
identify levers to optimize business metrics resulting in improved user engagement & consequently higher ROI for CRED’s merchant partners
liaison with product and campaign operations teams for defining SOPs and execution
proactively identify methods to improve the existing tools and frameworks used for analysis
be responsible for process excellence i.e. build, monitor and improve processes
end to end ownership of problems assigned – these problems would be analytical in nature and targeted at solving specific problems
identify, analyze and interpret trends or patterns in data sets’ generating insights and helping merchants make better decisions.
conduct research on specific data sets. ability to draw conclusions from data and recommend actions
develop & build reports that effectively communicate trend patterns and predictions using relevant data.

you should apply if you:

have 1-3 years of experience in payments, fin techs, growth strategy or e-commerce would be preferred
would need to be proficient in SQL and Excel
are a structured thinker and data driven
possess the ability to link various sides of the business, understand correlation between metrics and call out risks and opportunities
are extremely detail oriented and have the ability to influence multiple stakeholders are able to think and react in a high-energy, fast-paced environment
can thrive in high ownership and independence environment

how is life at CRED?

working at CRED would instantly make you realize one thing: you are working with the best talent around you. not just in the role you occupy, but everywhere you go. talk to someone around you; most likely you will be talking to a singer, standup comic, artist, writer, an athlete, maybe a magician. at CRED people always have talent up their sleeves. with the right company, even conversations can be rejuvenating. at CRED, we guarantee a good company.

hard truths: pushing oneself comes with the role. and we realize pushing oneself is hard work. which is why CRED is in the continuous process of building an environment that helps the team rejuvenate oneself: included but not limited to a stacked, in-house pantry, with lunch and dinner provided for all the team members, paid sick leaves and a comprehensive health insurance.

to make things smoother and to make sure you spend time and energy only on the most important things, CRED strives to make every process transparent: there are no work timings because we do not believe in archaic methods of calculating productivity, your work should speak for you. there are no job designations because you will be expected to hold down roles that cannot be described in one word. since trust is a major virtue in the community we have built, we make it a point to highlight it in the community behind CRED: all our employees get their salaries before their joining date. a show of trust that speaks volumes because of the skin in the game.

there are many more such eccentricities that make CRED what it is but that’s for one to discover. if you feel at home reading this, get in touch.

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TMF Group | Business Analyst (Financial Domain) | Gurugram | Bharat | BigDataKB.com | 2023-03-06

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06/03/2023

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Job Location: Gurugram

Job Detail:

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website

About TMF Group

TMF Group helps its clients operate internationally and ‘belong’ wherever they are in the world. We do this by making sure they are properly set up to do business in any country and compliant with local and international regulations.

We firmly believe that the only way to be truly ‘global’ is to put local first, which is what our team of 9000 in- country experts do for businesses of all sizes, every day.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

Key Responsibilities:

In this role, the successful candidate will need to:

Provide configuration support of service delivery processes as part of work flow tool implementation
Ensuring on time & high-quality delivery
Support Business Analyst team to embrace digital solutions and embed a continuous improvement cycle
Be a propogator of our new operating model
Be a change agent, helping the internal regional business analytics team operationalise all artefacts related to workflow and operating model
Support in enhancement of the knowledge management
Back-end support to Sr Business Analyst / Central team throughout the entire workflow implementation process and after

The role will report to a Sr Business Analyst/ Head of the Department.

What’s in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work.
We provide internal career opportunities, so you can take your career further within TMF.
Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You’ll be helping us to make the world a simpler place to do business for our clients.
Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A supportive environment

Strong feedback culture to help build an engaging workplace.
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

Marriage Gift policy
Paternity & Adoption leaves
Interest free loan policy
Salary advance policy
Covid support taskforce
Well being initiatives

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TARGET | Director Data Analytics | Bengaluru | Bharat | BigDataKB.com | 2023-03-06

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Job Location: Bengaluru

Job Detail:

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America’s leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

Behind Target’s best loved brands is a uniquely capable and brilliant team of data scientists, engineers and analysts. The Target Data & Analytics team creates the tools and data products to sustainably educate and enable our business partners to make great data-based decisions at Target. We help develop the technology that personalizes the guest experience, from product recommendations to relevant ad content. We’re also the source of the data and analytics behind Target’s Internet of Things (iOT) applications, fraud detection, Supply Chain optimization and demand forecast engine. We play a key role in identifying the A/B test opportunities that continuously help Target improve guest experience – whether they love to shop in stores or online at Target.com.

A role with our Marketing and Digital Analytics and Insights group means being a part of the team that enables faster, smarter and more scalable decision-making to compete and win the modern retail market! Here, you’ll leverage data, statistics and visualization to create the actionable insights that deliver value across all Target functions. Our savvy reporting and analytics pros use market-leading tools and data automation to make a positive impact that’s felt across the business. If you’re a lead analyst who can work on autonomous teams, integrate the latest practices with your approach, write code to handle massive scale, simplify complex decisions by providing flexible, fast and sustainable decision-making solutions, then you’ll be very successful in our BIA team!

As a Director in DSA you’ll take the lead as you…

Support the business with timely insights and data products that inform and optimize decisions across functional areas including, Product Management, UX, Technology, Marketing, and Merchandising.
Partner with functional leadership (i.e. Product Management, UX, Technology, Digital Merchandising, and Marketing) to influence, create and execute product roadmap.
Influence business leaders, peers and technology partners to mature data foundations, analytics capabilities and mathematical applications that drive the business.
Manage multiple resources and analytic projects concurrently to ensure successful completion, including timeliness, quality and impact
Evangelize the use of analytics and data science
Democratize data and insights as you strive to deliver self-service tools to your partners and enable them to make better decisions quicker
Deliver executive level business case presentations that successfully communicate the team’s work
Lead best practices in experimental design and test & learn activities
Translate company strategy into analytic workstreams that support the business
Raise the collective bar of the team through problem identification, developing solution options, and delivering effectively
Lead a team of BI professionals and statistical analysts providing strategic guidance on projects and development guidance, which help build Target’s future leaders. Actively mentors team members focused on modeling, reporting, and analytics to be user-centric in delivering high quality results
Create an environment where data and analytic professionals can develop their skills and grow their careers through taking on increased responsibility and adding value to the organization
Provide thought leadership in how we measure a business area from the code that we use to collect data all the way to the application of the insights you derive from reports and analysis based on that data – to hold products and businesses accountable for results against goals and objectives
Effectively communicate, story tell and educate business leaders by leveraging data, insights, testing and measurement plans

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

BS degree in Computer Science, Applied Mathematics, Physics, Statistics, Economics or other related quantitative field
8+ years’ experience delivering analytics in developing BI solutions including: analysis, design, coding, testing, and report building across a variety of domains
- Digital – funnel optimization (Search, browse, checkout), experimental design, incrementality analysis
- Merch – Content effectiveness, category performance, quantification forecasting, brand support, brand launches, etc.
- Marketing – Traffic
2+ years of leadership, management, and team mentoring experience
Strong executive-level client facing skills and the ability to communicate complex analytical concepts with confidence to a non-technical executive audience
Understand the Product model and ability to work and lead an Agile team
Experience in the Hadoop ecosystem and data visualization tools (DOMO, Tableau, PowerBI) and automation tools
6+ years of experience with Web Data i.e. Adobe Analytics, Google Analytics (or similar)
6+ years of experience with SQL – advanced SQL skills a must
Strong Experience in designing and reporting of A/B testing.
Strong MS-Excel and PowerPoint skills
Good understanding of data structures and the designing of algorithms
Good understanding of mathematical concepts and ability to grasp complex mathematics
Knowledge of at least one programming language including Python, R, SQL, Java/Scala, etc.

Preferred Qualifications:

MS in Computer Science, Applied Mathematics, Physics, Statistics, Economics or other related quantitative field
Strong analytical skills including model development, hypothesis design and testing, and the ability to teach analytical concepts to others
Experience leading projects involving complex BI requirements, a variety of business stakeholders, and a team of BI professionals with a variety of skills
Experience building data governance frameworks
Proven track record of learning new tools and technologies
Experience developing future leaders in a data rich environment

Qualifications:

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Stryker | Business Analyst | Gurugram | Bharat | BigDataKB.com | 2023-03-06

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Job Location: Gurugram

Job Detail:

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Know someone at Stryker?

Be sure to have them submit you as a referrral prior to applying for this position. Learn more about our employee referral program

Business Analyst – Enterprise Planning & Logistics Operations (EPLO)

Who we want:

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

User-focused creators. Engineers who design with the user in mind, developing software that helps change patients’ lives.

Curious learners. Engineers who seek out cutting-edge research and information to expand and enhance their ability to develop software.

What you will do:

This role is part of the EPLO Business Intelligence team. The Business Analyst is responsible for building analytics capability across the Supply Chain. This involves turning data into business insight to enable informed decision making and strategic planning. To achieve this goal, the Business Analyst will develop tools and processes to allow sustainable data collection, processing, modelling and analysis.

The scope of the role is global, all regions and all Divisions and requires working closely with the Divisional and Regional planning teams, with IT Analytics teams and with other EPLO teams amongst other stakeholders. The role requires strong technical ability coupled with a deep understanding of business processes.

Key Areas of Responsibility

Maintain and optimize existing reporting and analytics
Responsible for defining KPIs and metrics in collaboration with BPE teams
Work with Business Process Experts and Divisional and Functional stakeholders to understand key business questions
Translate those business questions into quantifiable analytics problems
Design and build sustainable dashboards and tools that give the business users useable insight
Work with Data Engineers and Information Services colleagues to build sustainable data pipelines to support reporting and analytics
Create and execute testing to validate tools and reports and ensure that data quality is maintained
Work with Business Process Experts to deploy tools and reports into the business including documentation and user training as well as ongoing support
Able to communicate appropriately to a variety of stakeholders and has an ability to tailor the message to the audience
Responsible for driving analytics excellence through the development of local analysts capability through training and provision of data to support self-service analytics
Responsible for creating a lean culture in the analytics team, automating data flows and reducing manual processes
Responsible for defining KPIS and metrics for integrated planning and Inventory management

Qualifications

Professional Requirements Required:

3-5 years experience in Supply Chain Analytics or similar role
Degree level in Computer Science, Statistics or related field
APICS accreditation preferred
Languages at least English but preferably a second language depending on global location

What you will need:

Background Experience Required:

Proven experience as a supply chain analyst or similar role
Demonstrated problem solving & analytical skills
Excellent analytical skills with ability to use Business Intelligence (BI) tools

Working level knowledge around Supply Chain fundamentals is essential
Experience in data analysis, reporting, data visualization and analytics
Experience on supply chain optimization techniques and mathematical modelling (using AIMMS, Anylogic, Llamasoft SC Guru etc.) is desirable, but not mandatory
Experience on Azure cloud platform (Azure SQL, data factories etc.) is desirable, but not mandatory

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

More information is available at stryker.com

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Paytm | Analytics- Assistant General Manager | Noida | Bharat | BigDataKB.com | 2023-03-06

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06/03/2023

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Job Location: Noida

Job Detail:

About Us:

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid – Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments.

About the team:

The requirement is in the Merchant Helpdesk (MHD) team. MHD is responsible for creating a unique customer experience for Paytm Merchants with optimized operational processes guided by data analytics.

About the role:

1. Creating a detailed business analysis, outlining problems and opportunities for the business.

2. Working on reports, dashboards and automation to provide visibility of MHD health to all stakeholders.

3. Analyzing and preparing data for leadership presentation which should help in taking informed

decisions

Expectations/ Requirements:

1. Building a team of DA, MIS to create a centralized data management system, creating KRAs and growth path for the team

2. Design & build process for automated data extraction, report/ dashboard automation, aligning the stakeholders to come to a common platform to increase the data visibility, execute the same with process team define SLA & KPI for the same

3. Partner with operations teams (in-house and external), identify and track appropriate performance

measures, key performance indicators and associated drivers.

4. Work with data-engineering and data science teams on designing, building and deploying data analytics systems for large data sets and extracting meaningful data for the ops team.

5.

6. Develop metrics and action points that can be used to drive inhouse and external ops performance improvement and scalability decisions.

7. Drive team performance as per business objective & strive for higher targets on time to time basis

8. Design dashboard for merchant communications and automate to supplement the effort of internal

stakeholders.

Superpowers/ Skills that will help you succeed in this role:

1. Strong background in statistical concepts and calculations with 7+ yrs experience with real data

2. Innovative and strong analytical and algorithmic problem solvers.

3. Proficiency with statistical analysis tools (e.g. R, Python) , data visualization (Tableau, Power BI etc.), Data extraction tools (Oracle, Hive, MySQL) and presentation (MS Excel, Powerpoint etc.)

4. Extensive experience solving analytical problems using quantitative approaches.

Education:

B.Tech or Equivalent (Any Tier-1 university).

Why join us:

1. A collaborative output-driven program that brings cohesiveness across businesses through technology.

2. Improve the average revenue per use by increasing the cross-sell opportunities

3. A solid 360 feedback from your peer teams on your support of their goals

4. Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of thestory!

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